Solved

HighPoint RocketRAID 2210 Installation

Posted on 2015-01-24
10
226 Views
Last Modified: 2016-11-23
Hello,

I am attempting to install a HighPoint RocketRAID 2210 controller with two drives in a RAID 1 on a Dell PE 1600SC server running Windows Server 2003.  If I boot into the BIOS utility for the controller and do the configuration, upon exiting the utility all I get is a flashing cursor on a black screen.  It is kind of like the server is trying to boot into the new RAID.  Oh, by the way, there is an existing RAID 1 that the server boots to (C drive).  If I go back into the HighPoint BIOS utility and delete the RAID 1, the server boots into the OS just fine.  I have installed the RAID Management software in hopes of configuring the RAID from there, but everything is grayed out?  Has anyone ever worked with this controller?  I need some help man.
0
Comment
Question by:cheesebugah
  • 8
  • 2
10 Comments
 

Author Comment

by:cheesebugah
ID: 40568855
In addition, if I configure the new RAID 1 in the Highpoint BIOS utility, I cannot go into the Dell BIOS utility.  I was hoping to see a boot order in there to change, but once you exit the Highpoint utility, all you get is a flashing cursor on a black screen, as I said previously.
0
 

Author Comment

by:cheesebugah
ID: 40568856
Also, when you restart the server, it gives a nice BSOD just before it closes the Windows restart GUI.  Not every time, but nearly every time.
0
 

Author Comment

by:cheesebugah
ID: 40568874
I just upgraded the BIOS of the server and the HighPoint Firmware/BIOS to the latest versions and still no love.
0
 

Author Comment

by:cheesebugah
ID: 40568877
This server does not like this controller.  After upgrading the firmware on the new controller she is beeping up a storm.
0
 
LVL 24

Accepted Solution

by:
VB ITS earned 500 total points
ID: 40569155
I'm not a huge fan of RocketRaid controllers as all they have done is cause me issues. I once tried to install the management software only for it to cause the server to get stuck trying to boot! Took me a while to get the server back up again. That was fun.

I'd return that card (if possible) and pick up a proper Dell PERC card.
0
6 Surprising Benefits of Threat Intelligence

All sorts of threat intelligence is available on the web. Intelligence you can learn from, and use to anticipate and prepare for future attacks.

 

Author Comment

by:cheesebugah
ID: 40570918
Good idea!  Man, this thing is awful.  I am definitely staying away from these from now on.
0
 

Author Comment

by:cheesebugah
ID: 40571147
VB ITS,

Will this server continue to rebuild its RAID 1 array if it is rebooted during a rebuild?  I am asking because during the HighPoint fiasco, one of the existing HD's failed.  Luckily I had another one for the new controller.  But, I forgot the array was rebuilding and rebooted the server during the rebuild.  Now, it is beeping constantly and does not appear to be rebuilding.

Thanks,
0
 
LVL 24

Expert Comment

by:VB ITS
ID: 40571721
Will this server continue to rebuild its RAID 1 array if it is rebooted during a rebuild?
Generally speaking, yes however it really depends on the RAID card and the software.
Now, it is beeping constantly and does not appear to be rebuilding.
You'll have to find out where the beeping is coming from first, then look up the beep code in the manual for that device (be it the RAID card or the server).

Did you pull out the RocketRaid card yet? If you're not using it currently, there's no point leaving the controller in your server.

What are you using to rebuild the array?
0
 

Author Comment

by:cheesebugah
ID: 40573446
Yes, I pulled out the HighPoint controller.  The current RAID 1 controller is a Promise FasTrak T2300.  We recently had a HD failure and the beeping was the same as now.  Also, I can see in the WebPAM GUI one of the drives is offline.  However, this is a new drive that went bye-bye when I had to hard reset the server during the HighPoint fiasco.  I don't see any way in the GUI or the BIOS utility to tell it to rebuild.  So, I have another HD on hand.  I guess I'll just shut the server down and plug in another HD and see what happens?

Thanks
0
 

Author Closing Comment

by:cheesebugah
ID: 40575623
Thanks for the advice.
0

Featured Post

PRTG Network Monitor: Intuitive Network Monitoring

Network Monitoring is essential to ensure that computer systems and network devices are running. Use PRTG to monitor LANs, servers, websites, applications and devices, bandwidth, virtual environments, remote systems, IoT, and many more. PRTG is easy to set up & use.

Join & Write a Comment

Suggested Solutions

Recently, I had the need to build a standalone system to run a point-of-sale system. I’m running this on a low-voltage Atom processor, so I wanted a light-weight operating system, but still needed Windows. I chose to use Microsoft Windows Server 200…
The 6120xp switches seem to have a bug when you create a fiber port channel when you have a UCS fabric interconnects talking to them.  If you follow the Cisco guide for the UCS, the FC Port channel will never come up and it will say that there are n…
In this seventh video of the Xpdf series, we discuss and demonstrate the PDFfonts utility, which lists all the fonts used in a PDF file. It does this via a command line interface, making it suitable for use in programs, scripts, batch files — any pl…
This video gives you a great overview about bandwidth monitoring with SNMP and WMI with our network monitoring solution PRTG Network Monitor (https://www.paessler.com/prtg). If you're looking for how to monitor bandwidth using netflow or packet s…

760 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question

Need Help in Real-Time?

Connect with top rated Experts

22 Experts available now in Live!

Get 1:1 Help Now