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how to enable inbound sip on ssg5

Posted on 2015-01-25
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Last Modified: 2015-01-26
We have a Trixbox phone server connected to a Juniper SSG5 firewall on the lastest update.  We have moved to AT&T as our ISP using a 50Mb fiber link.  Our SIP provider is Broadvox and I have spoken with their tech and they say they can see our traffic coming into their system but receive no response from our system.  I have unset alg sip enable as recommended and have setup a untrusted to trusted any to MIP address policy to just get it going to no avail.  The request never shows in the log.  I have asked AT&T and they say they do not limit any ports.  I am up against it.  We are a call center and open tomorrow morning at 7am.  Any help would be greatly appreciated.

Thanks
Dave
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Question by:SolidSignal
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by:SolidSignal
ID: 40569764
I have even port scanned on 5060 no go.  I can see pings and everything else.
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SolidSignal earned 0 total points
ID: 40571028
The issue ended up being an AT&T issue where they were blocking 5060.  10 hours after starting and signing a document that understood the risk I was assuming by removing that block they finally removed it and magically everything started working.
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