I work for a company that constantly sends consultants out to client sites. As such, we encounter all kinds of network issues. Some clients have amazing internet, some have mediocre, and some are just plain unreliable.
We are currently using Lync 2013 to chat with each other, but I would hardly call it reliable. If there is any sort of networking hiccup between the sender and the receiver the "We couldn't send this message because <user> is unavailable or offline" message. This can occur even when the user is marked as green (i.e. available). Then, we have to keep trying to send the message until it finally goes through.
My question is, does Lync not have any sort of message queue that can be enabled? As the sender, I don't care if the user is offline or not, I just want the recipient to get the message as soon as they get reconnected. Other chat applications have this ability, is Lync really this archaic?
FYI, I am not the sys admin, but if this is possible I would love to send mine the article on how to enable it.