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have you delegated the correct access for the user under the shared mailbox in the ECP?
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have you delegated the correct access for the user under the shared mailbox in the ECP?

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Since I am not familiar and don't administrate Exchange server, what is ECP and what do I tell the administrator to exactly do?
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Since I am not familiar and don't administrate Exchange server, what is ECP and what do I tell the administrator to exactly do?

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I have outlook 2013. &nbsp;We have exchange email and I have an exchange email account. &nbsp;I need to add a shared mailbox to my outlook. &nbsp;When I add the shared account I want to see the email coming in. &nbsp;<br />
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When I get back to my home screen in outlook I click on the shared mailbox on the left pane and I get an error in the right pane. &nbsp;The error is &quot;Cannot display the folder. &nbsp;Microsoft Outlook cannot access the specified folder location. &nbsp;The operation failed. &nbsp;An object cannot be found&quot;<br />
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Why is this happening?
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I have outlook 2013.  We have exchange email and I have an exchange email account.  I need to add a shared mailbox to my outlook.  When I add the shared account I want to see the email coming in.  

When I get back to my home screen in outlook I click on the shared mailbox on the left pane and I get an error in the right pane.  The error is "Cannot display the folder.  Microsoft Outlook cannot access the specified folder location.  The operation failed.  An object cannot be found"

Why is this happening?

trying to add a shared exchange email account to my outlook

Exchange is the server side of a collaborative application product that is part of the Microsoft Server infrastructure. Exchange's major features include email, calendaring, contacts and tasks, support for mobile and web-based access to information, and support for data storage.

Exchange

Microsoft Outlook is a personal information manager from Microsoft, available as a part of the Microsoft Office suite. Although often used mainly as an email application, it also includes a calendar, task manager, contact manager, note-taker, journal, and web browser.