Shadow Protect Backup Question

Posted on 2015-01-26
Last Modified: 2015-01-31
Hi, I have recently started at a new site where they are using Shadow Protect as their backup solution. Now I have used shadow protect in the past, but not be do continuous incrementals. From what I can see, they are doing 6 Monthly Full backups, followed by continuous incrementals (about 4 per day). These are then managed by Image Manager which is suppose to collapse the images down. Now when I started the backup volume had already run out of room, and they were deleting the incremental backups from this folder, I would assume this would break the chain? However, the image manager is configured to collapse the images down, and copy the collapsed files to a subfolder. I don't believe they have been deleting data from this location, only the original backup locaiton which contains the Full backup. So my question is, is there a recoverable backup set still, or have they broken the chain and it all useless? I am thinking the best course of action is to run a full backup and start a new chain of incrementals?

Question by:Josh Rowe
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
  • 4
  • 3
LVL 24

Expert Comment

ID: 40571941
Starting a new set of backups is probably best, especially since you don't know what you have walked into. Gives you the chance to set up the backups the way you want them configured as well (if you have the authority).

For what it's worth, you can re-establish the incremental chain:

Sounds like you'll need to go with Option B in the above article.

Author Comment

by:Josh Rowe
ID: 40572088

Would option B still work with incremental files that have been collapsed?
LVL 24

Expert Comment

ID: 40572137
Not too sure what you mean by collapsed, can you elaborate with a screenshot perhaps?
The Eight Noble Truths of Backup and Recovery

How can IT departments tackle the challenges of a Big Data world? This white paper provides a roadmap to success and helps companies ensure that all their data is safe and secure, no matter if it resides on-premise with physical or virtual machines or in the cloud.


Author Comment

by:Josh Rowe
ID: 40574585
Sorry that's the terminology they have been using. I meant the consolidated incremental images. This is done using StorageCraft Image Manager. So could the consolidated image files be used to fix the chain?

Author Comment

by:Josh Rowe
ID: 40574587
LVL 24

Accepted Solution

VB ITS earned 500 total points
ID: 40574732
Ah, you're consolidating the images. I don't think it'll work but honestly this is probably a question more suited for ShadowProtect support. I have used Option B in the article I posted previously to fix a broken incremental chain where the backups weren't being consolidated.

Author Closing Comment

by:Josh Rowe
ID: 40582092
Thanks for the input, I have decided to run a full back and restart the incremental chain as it was the easiest and less time consuming solution. I will still follow up with support for future reference though.

Featured Post

Technology Partners: We Want Your Opinion!

We value your feedback.

Take our survey and automatically be enter to win anyone of the following:
Yeti Cooler, Amazon eGift Card, and Movie eGift Card!

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Suggested Solutions

Title # Comments Views Activity
vSphere client error 503 5 131
Storage Pool - Software 7 80
Windows Backup image 3 61
How to use a 2TB Time Capsule as a wired External Drive? 4 47
Create your own, high-performance VM backup appliance by installing NAKIVO Backup & Replication directly onto a Synology NAS!
VM backup deduplication is a method of reducing the amount of storage space needed to save VM backups. In most organizations, VMs contain many duplicate copies of data, such as VMs deployed from the same template, VMs with the same OS, or VMs that h…
This tutorial will walk an individual through configuring a drive on a Windows Server 2008 to perform shadow copies in order to quickly recover deleted files and folders. Click on Start and then select Computer to view the available drives on the se…
Two types of users will appreciate AOMEI Backupper Pro: 1 - Those with PCIe drives (and haven't found cloning software that works on them). 2 - Those who want a fast clone of their boot drive (no re-boots needed) and it can clone your drive wh…

761 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question