Still celebrating National IT Professionals Day with 3 months of free Premium Membership. Use Code ITDAY17

x
?
Solved

Shadow Protect Backup Question

Posted on 2015-01-26
7
Medium Priority
?
120 Views
Last Modified: 2015-01-31
Hi, I have recently started at a new site where they are using Shadow Protect as their backup solution. Now I have used shadow protect in the past, but not be do continuous incrementals. From what I can see, they are doing 6 Monthly Full backups, followed by continuous incrementals (about 4 per day). These are then managed by Image Manager which is suppose to collapse the images down. Now when I started the backup volume had already run out of room, and they were deleting the incremental backups from this folder, I would assume this would break the chain? However, the image manager is configured to collapse the images down, and copy the collapsed files to a subfolder. I don't believe they have been deleting data from this location, only the original backup locaiton which contains the Full backup. So my question is, is there a recoverable backup set still, or have they broken the chain and it all useless? I am thinking the best course of action is to run a full backup and start a new chain of incrementals?

Regards
0
Comment
Question by:Josh Rowe
[X]
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
  • 4
  • 3
7 Comments
 
LVL 24

Expert Comment

by:VB ITS
ID: 40571941
Starting a new set of backups is probably best, especially since you don't know what you have walked into. Gives you the chance to set up the backups the way you want them configured as well (if you have the authority).

For what it's worth, you can re-establish the incremental chain: http://www.storagecraft.com/support/kb/article/175

Sounds like you'll need to go with Option B in the above article.
0
 

Author Comment

by:Josh Rowe
ID: 40572088
Hi VB ITS,

Would option B still work with incremental files that have been collapsed?
0
 
LVL 24

Expert Comment

by:VB ITS
ID: 40572137
Not too sure what you mean by collapsed, can you elaborate with a screenshot perhaps?
0
The Eight Noble Truths of Backup and Recovery

How can IT departments tackle the challenges of a Big Data world? This white paper provides a roadmap to success and helps companies ensure that all their data is safe and secure, no matter if it resides on-premise with physical or virtual machines or in the cloud.

 

Author Comment

by:Josh Rowe
ID: 40574585
Sorry that's the terminology they have been using. I meant the consolidated incremental images. This is done using StorageCraft Image Manager. So could the consolidated image files be used to fix the chain?
0
 

Author Comment

by:Josh Rowe
ID: 40574587
0
 
LVL 24

Accepted Solution

by:
VB ITS earned 1500 total points
ID: 40574732
Ah, you're consolidating the images. I don't think it'll work but honestly this is probably a question more suited for ShadowProtect support. I have used Option B in the article I posted previously to fix a broken incremental chain where the backups weren't being consolidated.
0
 

Author Closing Comment

by:Josh Rowe
ID: 40582092
Thanks for the input, I have decided to run a full back and restart the incremental chain as it was the easiest and less time consuming solution. I will still follow up with support for future reference though.
0

Featured Post

VIDEO: THE CONCERTO CLOUD FOR HEALTHCARE

Modern healthcare requires a modern cloud. View this brief video to understand how the Concerto Cloud for Healthcare can help your organization.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

In this article we will learn how to backup a VMware farm using Nakivo Backup & Replication. In this tutorial we will install the software on a Windows 2012 R2 Server.
Windows Server 2003 introduced persistent Volume Shadow Copies and made 2003 a must-do upgrade.  Since then, it's been a must-implement feature for all servers doing any kind of file sharing.
To efficiently enable the rotation of USB drives for backups, storage pools need to be created. This way no matter which USB drive is installed, the backups will successfully write without any administrative intervention. Multiple USB devices need t…
This tutorial will walk an individual through the process of configuring basic necessities in order to use the 2010 version of Data Protection Manager. These include storage, agents, and protection jobs. Launch Data Protection Manager from the deskt…

670 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question