Today our antivirus servers blue screened. When I looked into the event viewer after a safe mode boot, I saw it was related to a i8042prt error. I went ahead and followed all of the steps included in the link below:
Go to Start > Run and put regedit.exe and click Ok
2.Navigator to HKEY_LOCAL_MACHINE\System\
meters in Registry Editor
3.Add a new REG_DWORD "Headless " and set the value to 1
4.Reboot the server.
Unfortunately, this has not resolved the issue completely. Now the system blue screens without any event viewer logs, or information related to it. Because of the sporadic nature of it, I cant seem to get a fullbackup of this server completed without it failing first. Any ideas?