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dvanderzFlag for United States of America

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Outlook 2010 Prompting for password after Exchange 2003 reboot

Every time I reboot our Exchange 2003 server, Outlook shows a prompt for password down in the bottom.  If the user clicks on this prompt, Outlook reconnects.  Any ideas how to resolve this issue?
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Dejan Vasiljevic

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Are you using "outlook anywhere" in your client's outlook account settings? If yes, you will need to turn if off. If users are asked for username and passwords and they type them in then are essentially connecting to Outlook anywhere (https session) if it is turned on. But if your clients restart outlook that should fix the problem for them.

It could be a domain controller issue as well. Check to see if your DC has a flat CPU in performance graph. Users will be struggling to authenticate during this DC performance issue and will be prompted for credentials.
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Dejan Vasiljevic

Hi Rezwan,

I think I've posted the same thing before. Also, solutions for client side, and server side. So clients would not be bothered if he stop the service before rebooting.
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Thank you.  That worked!
@Dejan - mate, my posting was only 2 minutes after you. Of course I didn't refresh my screen before posting mine. Your idea of stopping RPC service is nice though. Thanks