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Many thanks - will try this when on site tomorrow.
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Many thanks - will try this when on site tomorrow.

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If I try and send the password reset to the &quot;approved&quot; other e-mail address I receive <br />
<br />
Temporary Password: Sorry, you can't reset this password. Correlation ID: 9e1688ea-fcb7-4fa7-b643-0a<wbr />3a4c4edc3e<wbr /><br />
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What's the work around?<br />
<br />
So how do I reset the admin password as the client has forgotten it. If this involves calling or contacting Microsoft who/where do I call. The client is based in the UK.
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If I try and send the password reset to the "approved" other e-mail address I receive 

Temporary Password: Sorry, you can't reset this password. Correlation ID: 9e1688ea-fcb7-4fa7-b643-0a3a4c4edc3e

What's the work around?

So how do I reset the admin password as the client has forgotten it. If this involves calling or contacting Microsoft who/where do I call. The client is based in the UK.

Microsoft Office 365 Admin Account Password Reset

Office 365 is a group of software plus services subscriptions that provides productivity software and related services to its subscribers. Office 365 allows the use of Microsoft Office apps on Windows and OS X, provides storage space on Microsoft's cloud storage service OneDrive, and grants 60 Skype minutes per month. Office 365 includes e-mail and social networking services through hosted versions of Exchange Server, Skype for Business Server, SharePoint and Office Online, integration with Yammer, as well as access to the Office software. All of Office 365's components can be managed and configured through an online portal; users can be added manually, imported from a CSV file, or Office 365 can be set up for single sign-on with a local Active Directory using Active Directory Federation Services.