Solved

Configuring Outlook profile with Exchange 2013

Posted on 2015-01-27
3
66 Views
Last Modified: 2015-02-10
I'm having an issue configuring Outlook to create a profile for our new exchange environment running 2013.  The environment consists of 2 CAS servers and 2 Mailbox Servers.  When Outlook launches and tries to create a profile it fails to be able to connect to the Exchange server and keeps prompting for credentials which are being rejected.  I have no issues logging in via OWA.  The domain name is domain.net and I'm using mail.domain.com for everything for Exchnage.  I'm thinking something with autodiscover possibly but cant seem to determine what is causing this issue.
0
Comment
Question by:georgedschneider
3 Comments
 
LVL 53

Accepted Solution

by:
Will Szymkowski earned 500 total points
ID: 40573655
It is definitely auto-discover that is not properly configured. Do the following...
Open Powershell (EMS)
Run Get-ClientAccessServer | fl *Internal*

What does the AutoDiscoverServiceInternalURI bring back?

Also when you open Outlook hold ctrl+right click and select Test Email Auto Configuration. Run the test and see what your Autodiscover and Exchange Web Services are pointing to.

Will.
0
 
LVL 12

Expert Comment

by:Md. Mojahid
ID: 40574498
I would check to make sure that your certs are correct and if they are not start there. As for the authentication make sure that you are using NTLM which will be (pass thru) authentication. If you are using Basic authentication it will prompt for credentials. Also, after opening Outlook hold ctrl+right click the Outlook icon in the system tray and check the connection status to see what servers are being authenticated against and also check your Lan connectivity...
0
 

Author Comment

by:georgedschneider
ID: 40601460
I had forgotten to change the autodiscovery scp using the set-clientaccesserver command.  Once set Outlook started working correctly.
0

Featured Post

Is Your Active Directory as Secure as You Think?

More than 75% of all records are compromised because of the loss or theft of a privileged credential. Experts have been exploring Active Directory infrastructure to identify key threats and establish best practices for keeping data safe. Attend this month’s webinar to learn more.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Utilizing an array to gracefully append to a list of EmailAddresses
This article lists the top 5 free OST to PST Converter Tools. These tools save a lot of time for users when they want to convert OST to PST after their exchange server is no longer available or some other critical issue with exchange server or impor…
In this video we show how to create a Shared Mailbox in Exchange 2013. We show this process by using the Exchange Admin Center. Log into Exchange Admin Center.: First we need to log into the Exchange Admin Center. Navigate to the Recipients >> Sha…
To show how to generate a certificate request in Exchange 2013. We show this process by using the Exchange Admin Center. Log into Exchange Admin Center.:  First we need to log into the Exchange Admin Center. Navigate to the Servers >> Certificates…

910 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question

Need Help in Real-Time?

Connect with top rated Experts

20 Experts available now in Live!

Get 1:1 Help Now