Go Premium for a chance to win a PS4. Enter to Win

x
?
Solved

Exchange 2010 - Can't get rid of ProhibitSend on a box with Litigation Hold

Posted on 2015-01-27
2
Medium Priority
?
182 Views
Last Modified: 2015-01-27
Hi all,

First post here, so apologies if it's horrible.

I have a single user, who has reached our corporate limits on mailbox size.  We don't ever prohibit receive, but we will prohibit send when they reach the threshold - the mailbox is on a litigation hold.  We use Exchange 2010.

I've changed it in EMC and through Exchange management shell, to both increase mailbox size, and remove the prohibit send option, so he can send outgoing, however - nothing is updating..  and he still can't send, and when I pull the box info, it's still showing him as prohibitsend (obviously)

I've gave it a fair amount of time to take affect due to AD integration, however, we're on day 2...  

Can anybody help?

Thanks~
0
Comment
Question by:Cmoodispaugh
2 Comments
 
LVL 35

Expert Comment

by:it_saige
ID: 40574074
Is there a limit on the Database as well?  If so, the limits imposed at the DB level will outweigh the changes at the mailbox level.
Storage quotas are typically configured on a per-database basis. This means that the quotas configured for a mailbox database apply to all mailboxes in that database.
Source

Here is Microsoft's TID on configuring storage quotas for Mailbox Databases:
https://technet.microsoft.com/en-us/library/bb201753(v=exchg.80).aspx

-saige-
0
 
LVL 3

Accepted Solution

by:
roycbene earned 1500 total points
ID: 40574234
This has nothing to do with limits. The restrictions are in litigation hold. The entire purpose of litigation hold is that the state of the mailbox cannot change for auditing, subpoena or other legal purposes. Is having the user archive mail not an option? If not:

Remove the mailbox from litigation hold temporarily. Clear the prohibit send and/or make adjustments to the mailbox size.

Place mailbox back on litigation hold.
0

Featured Post

Nothing ever in the clear!

This technical paper will help you implement VMware’s VM encryption as well as implement Veeam encryption which together will achieve the nothing ever in the clear goal. If a bad guy steals VMs, backups or traffic they get nothing.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

The main intent of this article is to make you aware of ‘Exchange fail to mount’ error, its effects, causes, and solution.
In this post, I will showcase the steps for how to create groups in Office 365. Office 365 groups allow for ease of flexibility and collaboration between staff members.
To show how to create a transport rule in Exchange 2013. We show this process by using the Exchange Admin Center. Log into Exchange Admin Center.: First we need to log into the Exchange Admin Center. Navigate to the Mail Flow >> Rules tab.:  To cr…
The video tutorial explains the basics of the Exchange server Database Availability groups. The components of this video include: 1. Automatic Failover 2. Failover Clustering 3. Active Manager
Suggested Courses

877 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question