Solved

Exchange 2010 - Can't get rid of ProhibitSend on a box with Litigation Hold

Posted on 2015-01-27
2
152 Views
Last Modified: 2015-01-27
Hi all,

First post here, so apologies if it's horrible.

I have a single user, who has reached our corporate limits on mailbox size.  We don't ever prohibit receive, but we will prohibit send when they reach the threshold - the mailbox is on a litigation hold.  We use Exchange 2010.

I've changed it in EMC and through Exchange management shell, to both increase mailbox size, and remove the prohibit send option, so he can send outgoing, however - nothing is updating..  and he still can't send, and when I pull the box info, it's still showing him as prohibitsend (obviously)

I've gave it a fair amount of time to take affect due to AD integration, however, we're on day 2...  

Can anybody help?

Thanks~
0
Comment
Question by:Cmoodispaugh
[X]
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
2 Comments
 
LVL 34

Expert Comment

by:it_saige
ID: 40574074
Is there a limit on the Database as well?  If so, the limits imposed at the DB level will outweigh the changes at the mailbox level.
Storage quotas are typically configured on a per-database basis. This means that the quotas configured for a mailbox database apply to all mailboxes in that database.
Source

Here is Microsoft's TID on configuring storage quotas for Mailbox Databases:
https://technet.microsoft.com/en-us/library/bb201753(v=exchg.80).aspx

-saige-
0
 
LVL 3

Accepted Solution

by:
roycbene earned 500 total points
ID: 40574234
This has nothing to do with limits. The restrictions are in litigation hold. The entire purpose of litigation hold is that the state of the mailbox cannot change for auditing, subpoena or other legal purposes. Is having the user archive mail not an option? If not:

Remove the mailbox from litigation hold temporarily. Clear the prohibit send and/or make adjustments to the mailbox size.

Place mailbox back on litigation hold.
0

Featured Post

Does Powershell have you tied up in knots?

Managing Active Directory does not always have to be complicated.  If you are spending more time trying instead of doing, then it's time to look at something else. For nearly 20 years, AD admins around the world have used one tool for day-to-day AD management: Hyena. Discover why

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

This article lists the top 5 free OST to PST Converter Tools. These tools save a lot of time for users when they want to convert OST to PST after their exchange server is no longer available or some other critical issue with exchange server or impor…
This article will help to fix the below errors for MS Exchange Server 2013 I. Certificate error "name on the security certificate is invalid or does not match the name of the site" II. Out of Office not working III. Make Internal URLs and Externa…
In this Micro Video tutorial you will learn the basics about Database Availability Groups and How to configure one using a live Exchange Server Environment. The video tutorial explains the basics of the Exchange server Database Availability grou…
how to add IIS SMTP to handle application/Scanner relays into office 365.

729 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question