When i click TEST MAIL SERVER SETUP , connection to the specified mail server failed message.
Posted on 2015-01-27
We have a financial database that is hosted outside of our network and we connect though a RDP and later to the hosted financial Database. when the staff raise purchase orders , the document gets emailed to the person .
There is mail server settings with the database that needs to be entered in to successfully email the Purchase order.
Once I enter these settings , I have a tab which says TEST MAIL SERVER SETUP.
After entering the following details and if I click test mail server ,the test fails. It says the connection to the specified mail server failed , not sure if need to do any thing on my exchange server2007\if I am missing anything settings.
within our network if I ping exchange.school.co.uk it resolves our local IP address of our exchange server ie 10.12.114.23
But if I ping exchange.school.co.uk external to our network, it request time out.
Any help much appreciated
1) Mail server Name: exchange.school.co.uk
Under Email setup
Return email address:firstname.lastname@example.org