[2 days left] What’s wrong with your cloud strategy? Learn why multicloud solutions matter with Nimble Storage.Register Now

x
?
Solved

Sent items going into wrong folder

Posted on 2015-01-28
2
Medium Priority
?
191 Views
Last Modified: 2015-01-29
Hi, I have a user who has two exchange email accounts setup on her outlook. One of the accounts is her own hosted on the onsite server but the other is setup on another server at a different site (sister company). Whenever she sends an email from the email account hosted on the offsite server it is going into the other exchange accounts sent items folder. The user is using Outlook 2013 with Server 2012. Thank you.
0
Comment
Question by:CDSFIX
[X]
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
2 Comments
 
LVL 4

Accepted Solution

by:
Alexander Kireev earned 2000 total points
ID: 40575917
Hello.

The user uses one Outlook profile for two exchange accounts?
By default all sent emails save into primary account.

Solution:
DelegateSentItemsStyle Registry key

Once you have installed that Hotfix (or a later rollup update or Service Pack), you’ll have to add the DelegateSentItemsStyle value in your Registry;

Key location for Outlook 2013:
HKEY_CURRENT_USER\Software\Microsoft\Office\15.0\Outlook\Preferences
Key location for Outlook 2010:
HKEY_CURRENT_USER\Software\Microsoft\Office\14.0\Outlook\Preferences
Key location for Outlook 2007:
HKEY_CURRENT_USER\Software\Microsoft\Office\12.0\Outlook\Preferences
Key location for Outlook 2003:
HKEY_CURRENT_USER\Software\Microsoft\Office\11.0\Outlook\Preferences

Value name: DelegateSentItemsStyle
Value Type: REG_DWORD
Value: 1
http://www.msoutlook.info/question/278
0
 

Author Closing Comment

by:CDSFIX
ID: 40577425
The fix worked perfectly! Thank you so much.
0

Featured Post

Concerto's Cloud Advisory Services

Want to avoid the missteps to gaining all the benefits of the cloud? Learn more about the different assessment options from our Cloud Advisory team.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Know the reasons and solutions to move/import EDB to New Exchange Server. Also, find out how to recover an Exchange .edb file and to restore the file back.
Here in this article, you will get a step by step guidance on how to restore an Exchange database to a recovery database. Get a brief on Recovery Database and how it can be used to restore Exchange database in this section!
In this Micro Tutorial viewers will learn how they can get their files copied out from their unbootable system without need to use recovery services. As an example non-bootable Windows 2012R2 installation is used which has boot problems.
In this Micro Tutorial viewers will learn how to restore single file or folder from Bare Metal backup image of their system. Tutorial shows how to restore files and folders from system backup. Often it is not needed to restore entire system when onl…

649 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question