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how can I reset vcenter single sign on administrator password

Posted on 2015-01-28
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Last Modified: 2015-02-02
I have a vCenter server which is malfunctional. We can log onto the vcenter server, but can't use vshpere client to connect to the vcenter.

I have the database sa password and can connect to the backend SQL database, is there a way i can reset from there.
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Question by:Jason Yu
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6 Comments
 
LVL 124
ID: 40575599
Have you tried logging into vCenter Server using the Administrator@vpshere.local, user account and password ?
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Author Comment

by:Jason Yu
ID: 40576051
Yes, we can log into center now.
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Author Comment

by:Jason Yu
ID: 40576067
How could I reset admin's password for sso there?
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LVL 124

Accepted Solution

by:
Andrew Hancock (VMware vExpert / EE MVE^2) earned 2000 total points
ID: 40576076
So, let me get this straight, you have forgotten the SSO password ?

You state -
We can log onto the vcenter server ?
using which account ?

If you have Forgotten the administrator@vsphere.local password, there is no method to recover it.

You will need to re-install vCenter Server.

The SSO password is hashed and encrypted and stored in the SQL database, the only method I know of, is to complete a new temp installation of vCenter Server, enter a SSO password, remember it, and then cut and paste that HASH from the Temp SQL vCenter DB, into the current database!

You could also try this method...

http://elgwhoppo.com/2013/10/22/how-to-reset-administratorvsphere-local-password-in-vcenter-5-5/
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Author Comment

by:Jason Yu
ID: 40584361
Thank you for your help, you are the BEST :)
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LVL 124
ID: 40584485
Thanks for your kinds words.
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