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We had a ticket system cloud service that would listen on a mail account to create tickets after we move the mail user to the cloud we are getting no login errors<br />
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configs<br />
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host: autodiscover.domain.com<br />
email: username@domain.com<br />
password: password<br />
port: 993<br />
protocol: IMAP4<br />
authentication: authlogin<br />
Use TLS
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We had a ticket system cloud service that would listen on a mail account to create tickets after we move the mail user to the cloud we are getting no login errors

configs

host: autodiscover.domain.com
email: username@domain.com
password: password
port: 993
protocol: IMAP4
authentication: authlogin
Use TLS

Email Listener with office 365

Interactions between email servers and clients are governed by email protocols. The three most common email protocols are POP, IMAP and MAPI. Most email software operates under one of these (and many products support more than one).  The correct protocol must be selected, and correctly configured, if you want your email account to work.

Email Protocols

Exchange is the server side of a collaborative application product that is part of the Microsoft Server infrastructure. Exchange's major features include email, calendaring, contacts and tasks, support for mobile and web-based access to information, and support for data storage.

Exchange

Office 365 is a group of software plus services subscriptions that provides productivity software and related services to its subscribers. Office 365 allows the use of Microsoft Office apps on Windows and OS X, provides storage space on Microsoft's cloud storage service OneDrive, and grants 60 Skype minutes per month. Office 365 includes e-mail and social networking services through hosted versions of Exchange Server, Skype for Business Server, SharePoint and Office Online, integration with Yammer, as well as access to the Office software. All of Office 365's components can be managed and configured through an online portal; users can be added manually, imported from a CSV file, or Office 365 can be set up for single sign-on with a local Active Directory using Active Directory Federation Services.