Solved

Removal of Trojan.Ransomlock.G

Posted on 2015-01-28
2
35 Views
Last Modified: 2015-04-29
Norton is not removing.  It blocks the attack that is coming from my own computer.
0
Comment
Question by:Dennis Wise
2 Comments
 
LVL 61

Accepted Solution

by:
gheist earned 500 total points
ID: 40576092
Find your backups. Your files are irrecoverably encrypted.
0
 
LVL 18

Expert Comment

by:web_tracker
ID: 40576746
Use the Norton power eraser tool to remove this virus. https://security.symantec.com/nbrt/npe.aspx?lcid=1033

If that does not work use the tool on this page to remove the virus
http://www.remove-pcvirus.com/remove-trojan-ransomlock-g/

If you do not want to use these tools to remove the virus you can remove the registry keys manually (when editing the registry..... USE THE REGISTRY EDITOR AT YOUR OWN RISK...... editing the wrong registry keys can cause more problems or even corrupt the whole operating system, so use with caution), This website will tell you which registry keys to remove.
http://www.virusresearch.org/remove-trojan-ransomlock-g-complete-removal/
0

Featured Post

How to improve team productivity

Quip adds documents, spreadsheets, and tasklists to your Slack experience
- Elevate ideas to Quip docs
- Share Quip docs in Slack
- Get notified of changes to your docs
- Available on iOS/Android/Desktop/Web
- Online/Offline

Join & Write a Comment

You cannot be 100% sure that you can protect your organization against crypto ransomware but you can lower down the risk and impact of the infection.
Read about achieving the basic levels of HRIS security in the workplace.
This demo shows you how to set up the containerized NetScaler CPX with NetScaler Management and Analytics System in a non-routable Mesos/Marathon environment for use with Micro-Services applications.
This video explains how to create simple products associated to Magento configurable product and offers fast way of their generation with Store Manager for Magento tool.

747 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question

Need Help in Real-Time?

Connect with top rated Experts

14 Experts available now in Live!

Get 1:1 Help Now