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feck1Flag for Ireland

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Printer wont print with new cartridge - how to clean it? Ink Jet I think

Customer called and said his printer wont print with new cartridge.

How to clean / get it to work.
It a HP I think

Thanks
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Just won't print

Can I clean heads with anything ?
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The cartridge may be dried out. shake the cartridge to see if it sounds fluid, even if you do heard fluid the cartridge may be dried out enough that the ink will not flow through the head, you can try cleaning the head with isopropyl alcohol
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Thanks nobus - going on site soon with a new Pronter for when the old one won't play ball

Under pressure ...
La la la
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