GEMCC
asked on
Getting error 800736B3 when trying to do a Windows Update in Windows 7 Pro x64, Cannot run sfc /scannow
Hello,
I have tried to do updates one at a time in chronological order and all at the same and continually get the same error.
When I run sfc /scannow I get the error Windows Resource Protection could not perform the requested operation.
Please advise.
Have a great day,
Don
I have tried to do updates one at a time in chronological order and all at the same and continually get the same error.
When I run sfc /scannow I get the error Windows Resource Protection could not perform the requested operation.
Please advise.
Have a great day,
Don
SOLUTION
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ASKER
Hi Guys,
OK, http://support.microsoft.com/kb/947821 did find any problems. Windows Update Troubleshooter fixed the update issue, but I still have the sfc/scannow error.
Any ideas?
Have a great day,
Don
OK, http://support.microsoft.com/kb/947821 did find any problems. Windows Update Troubleshooter fixed the update issue, but I still have the sfc/scannow error.
Any ideas?
Have a great day,
Don
In order to run the sfc /scannow tool you must run as administrator, to do this the cmd must be run as administrator. Type in CMD in the run command and when you see it in the list right click on it, then choose "run as administrator", then you can run the sfc /scannow command. Even if you are logged on as administrator you still must right click on CMD and choose run as administrator otherwise the sfc /scannow command will not work.
ASKER
Hi Web Tracker,
I ran sfc /scannow logged on as a local admin and ran as administrator and continue to get the same error.
Any Ideas?
Have a great day,
Don
I ran sfc /scannow logged on as a local admin and ran as administrator and continue to get the same error.
Any Ideas?
Have a great day,
Don
SOLUTION
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ASKER
Hello,
Too many issues have reared their ugly heads on this PC. We have decided to wipe it out and start clean.
Have a great day,
Don
Too many issues have reared their ugly heads on this PC. We have decided to wipe it out and start clean.
Have a great day,
Don
ASKER CERTIFIED SOLUTION
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A Repair Install might have fixed all this. I could have suggested Wipe and Install, but most users don't like the suggestion.
As to awarding points, you can select your own answer as solution (0 points) and then give assist points to posts that helped you along the way.
As to awarding points, you can select your own answer as solution (0 points) and then give assist points to posts that helped you along the way.
@GEMCC - Thank you for following up and I was happy to assist you.
ASKER
Ended up wiping the system out and starting fresh.
See http://support.microsoft.com/kb/947821 for that.
This was recommended by a user at http://answers.microsoft.com/en-us/windows/forum/windows_7-windows_update/windows-update-error-code-800736b3-for-windows-7/43ead9a4-1e52-454b-ad3a-4388fe465a8c (see bottom of post).