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Checklist for maintenance & support for hardware and software

Posted on 2015-01-28
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Hello Folks,

Could you please share your best ideas for checklist for maintenance & support for hardware and software like hardware, software, database, email?

For e.g., Thread Management, Memory Management, Database Management etc.

Best Regards
Mohit Pandit
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Aaron earned 500 total points
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For support I would make sure you have proper documentation (a file for each piece of software and hardware) each with seperate documentation explaining: Installation, configuration, location of files etc. You may also want to include any common problem/solutions into that documentation.

For maintenance of simple desktops it is up to you but I suggest a good cleaning at least 1x a year but 2x would be better. Simply take your inventory sheet and retrofit it with columns for last maintenance and next maintenance (remove unnessasary fields like warranty dates etc just keep serial numbers and PC names to identify).

Hopefully that gives you somewhere to start though not sure 100% what you are looking for.
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Thank you
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