Solved

Checklist for maintenance & support for hardware and software

Posted on 2015-01-28
2
220 Views
Last Modified: 2015-02-01
Hello Folks,

Could you please share your best ideas for checklist for maintenance & support for hardware and software like hardware, software, database, email?

For e.g., Thread Management, Memory Management, Database Management etc.

Best Regards
Mohit Pandit
0
Comment
Question by:MohitPandit
[X]
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
2 Comments
 
LVL 5

Accepted Solution

by:
Aaron earned 500 total points
ID: 40577446
For support I would make sure you have proper documentation (a file for each piece of software and hardware) each with seperate documentation explaining: Installation, configuration, location of files etc. You may also want to include any common problem/solutions into that documentation.

For maintenance of simple desktops it is up to you but I suggest a good cleaning at least 1x a year but 2x would be better. Simply take your inventory sheet and retrofit it with columns for last maintenance and next maintenance (remove unnessasary fields like warranty dates etc just keep serial numbers and PC names to identify).

Hopefully that gives you somewhere to start though not sure 100% what you are looking for.
0
 
LVL 5

Author Closing Comment

by:MohitPandit
ID: 40582283
Thank you
0

Featured Post

WordPress Tutorial 4: Recommended Plugins

Now that you have WordPress installed, understand the interface, and know how to install new parts, let’s take a look at our recommended plugins.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Many businesses neglect disaster recovery and treat it as an after-thought. I can tell you first hand that data will be lost, hard drives die, servers will be hacked, and careless (or malicious) employees can ruin your data.
Curious about the latest ransomware attack? Check out our timeline of events surrounding the spread of this new virus along with tips on how to mitigate the damage.
XMind Plus helps organize all details/aspects of any project from large to small in an orderly and concise manner. If you are working on a complex project, use this micro tutorial to show you how to make a basic flow chart. The software is free when…
With the power of JIRA, there's an unlimited number of ways you can customize it, use it and benefit from it. With that in mind, there's bound to be things that I wasn't able to cover in this course. With this summary we'll look at some places to go…

617 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question