Go Premium for a chance to win a PS4. Enter to Win

x
?
Solved

Checklist for maintenance & support for hardware and software

Posted on 2015-01-28
2
Medium Priority
?
226 Views
Last Modified: 2015-02-01
Hello Folks,

Could you please share your best ideas for checklist for maintenance & support for hardware and software like hardware, software, database, email?

For e.g., Thread Management, Memory Management, Database Management etc.

Best Regards
Mohit Pandit
0
Comment
Question by:MohitPandit
2 Comments
 
LVL 5

Accepted Solution

by:
Aaron earned 1500 total points
ID: 40577446
For support I would make sure you have proper documentation (a file for each piece of software and hardware) each with seperate documentation explaining: Installation, configuration, location of files etc. You may also want to include any common problem/solutions into that documentation.

For maintenance of simple desktops it is up to you but I suggest a good cleaning at least 1x a year but 2x would be better. Simply take your inventory sheet and retrofit it with columns for last maintenance and next maintenance (remove unnessasary fields like warranty dates etc just keep serial numbers and PC names to identify).

Hopefully that gives you somewhere to start though not sure 100% what you are looking for.
0
 
LVL 5

Author Closing Comment

by:MohitPandit
ID: 40582283
Thank you
0

Featured Post

New Tabletop Appliances Blow Competitors Away!

WatchGuard’s new T15, T35 and T55 tabletop UTMs provide the highest-performing security inspection in their class, allowing users at small offices, home offices and distributed enterprises to experience blazing-fast Internet speeds without sacrificing enterprise-grade security.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

If you are like me and like multiple layers of protection, read on!
There can be many situations demanding the conversion of Outlook OST files to PST format and as such, there is no shortage of automated tools to perform this conversion. However, what makes Stellar OST to PST converter stand above the rest? Let us e…
Viewers will learn how to use the Hootsuite Dashboard.
With the power of JIRA, there's an unlimited number of ways you can customize it, use it and benefit from it. With that in mind, there's bound to be things that I wasn't able to cover in this course. With this summary we'll look at some places to go…

926 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question