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MS Outlook 2013 not showing the sent folder?

Posted on 2015-01-29
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Last Modified: 2015-01-29
Anyone here to help, why is that MS Outlook 2013 connected to exchange is no longer showing the SENT folder? I've connected to the server via OWA and the SENT folder is there but it does not show anymore on the workstation.

I have tried.
Uninstall and re-install outlook.
Checking the box save copies of message into sent folder.
Checked the registry for the same feature to be enabled.
Created new mail profile.

Nothing worked, please help!
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Question by:jdff
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suriyaehnop earned 250 total points
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by:Aditya Arora
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try to Switch to the folder list to find it.

outlook.JPG
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by:Korbus
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All too often I've found I enabled some kind of filter by accident.
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by:VB ITS
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Try the steps in this article: http://support.microsoft.com/kb/924226
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by:Hello World
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Hi,

I want to double confirm whether all Exchange account or some special account experience this question.
How about Outlook with safe mode? it will prevent add-ins and virus.

Additional, I find an similar thread about your question. For your reference:
http://answers.microsoft.com/en-us/office/forum/office_2013_release-outlook/missing-sent-folder-in-outlook-2013/b3b66f7b-6218-4659-b9cb-58166c9651f6
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by:jdff
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It is a local exchange account, no filters enabled, I did try to look under the folder list. I will try some of the references provided on the links.

Thank you all, I will keep you posted.
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