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Tracking tasks assigned to team members

I am part of a team in charge of piloting a lean six sigma project, for our supply chain management department.

As we are just a "pilot project" we cannot have the broader access to the larger corporate platform that we use.

We would like the application to allow us to create a task order to which we can assign steps. The steps to be assigned to users.

Inherently we should be able to compute time it takes to process a task from beginning to the end, time per user per task, time per task.

My office uses the Oracle CRM for tickets, task orders, service lines monitoring. As we are a small pilot entity for this project they are not willing to commit the funds for an extra license.

I am looking for something free (ideally), or very inexpensive that can support 10 to 15 users.

Any ideas?

Thanks and Kind Regards,

Richard.
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jrsylvain
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jrsylvain
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1 Solution
 
Ivan Rivera, MTI, SCPM, ITIL, Cobit, PMPProject ManagerCommented:
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jrsylvainAuthor Commented:
Good morning Ivan,

I was on the website of sugarcrm.

While their product seems to have all the answers to my question, I am not sure that I can afford it.

As mentioned in my question/request, it's a small pilot project, involving between 7 to 12 people. Inherently, a kind of inexpensive or eventually free tool would do.

If you have another option, please do not hesitate to suggest.

Thanks and Very Kind Regards,

Richard.
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Jessica RigaProducerCommented:
Hi Richard,

I suggest Asana - the free version supports up to 15 members. It's really flexible and powerful but there's no built in template or framework. So plan for trial and error, along with online research, to figure out how you want to use it.

Another option worth considering is Bitrix24 which has a free plan for up to 12 users. This version does have some feature limitations but I think it may still meet your needs.

Hope this helps!
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Ivan Rivera, MTI, SCPM, ITIL, Cobit, PMPProject ManagerCommented:
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jrsylvainAuthor Commented:
Good morning Jessica,

I tried all the above and they work nicely.

However, when it comes to enforce task precedence, and automated workflow management, they all show the same weakness.

Nevertheless, I managed to get another platform call "ComindWare, online. It works like magic.

So far I have created a simple, 7 - 9 steps workflow and it's awesome. Unfortunately, it's not free and the price range seems to be kind of affordable, about 30$ a month.

One other great thing with it is that it offers a full month (30 days) for the testing and trial license. That will give me ample needed time to try it and eventually adopt it.

I have accepted your solution, because this is the one I would have used (BITRIX24) if I did not, by chance find "ComindWare", while googling about BITRIX24.

Your assistance is very much appreciated.

Thanks very much.

Sincerely,

Richard.
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Jessica RigaProducerCommented:
Very happy to hear!
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