Solved

Tracking tasks assigned to team members

Posted on 2015-01-29
6
431 Views
Last Modified: 2015-04-27
I am part of a team in charge of piloting a lean six sigma project, for our supply chain management department.

As we are just a "pilot project" we cannot have the broader access to the larger corporate platform that we use.

We would like the application to allow us to create a task order to which we can assign steps. The steps to be assigned to users.

Inherently we should be able to compute time it takes to process a task from beginning to the end, time per user per task, time per task.

My office uses the Oracle CRM for tickets, task orders, service lines monitoring. As we are a small pilot entity for this project they are not willing to commit the funds for an extra license.

I am looking for something free (ideally), or very inexpensive that can support 10 to 15 users.

Any ideas?

Thanks and Kind Regards,

Richard.
0
Comment
Question by:jrsylvain
  • 2
  • 2
  • 2
6 Comments
 
LVL 6
ID: 40577251
0
 

Author Comment

by:jrsylvain
ID: 40579132
Good morning Ivan,

I was on the website of sugarcrm.

While their product seems to have all the answers to my question, I am not sure that I can afford it.

As mentioned in my question/request, it's a small pilot project, involving between 7 to 12 people. Inherently, a kind of inexpensive or eventually free tool would do.

If you have another option, please do not hesitate to suggest.

Thanks and Very Kind Regards,

Richard.
0
 
LVL 4

Accepted Solution

by:
Jessica Riga earned 500 total points
ID: 40580333
Hi Richard,

I suggest Asana - the free version supports up to 15 members. It's really flexible and powerful but there's no built in template or framework. So plan for trial and error, along with online research, to figure out how you want to use it.

Another option worth considering is Bitrix24 which has a free plan for up to 12 users. This version does have some feature limitations but I think it may still meet your needs.

Hope this helps!
0
What Security Threats Are You Missing?

Enhance your security with threat intelligence from the web. Get trending threat insights on hackers, exploits, and suspicious IP addresses delivered to your inbox with our free Cyber Daily.

 
LVL 6
ID: 40581138
0
 

Author Closing Comment

by:jrsylvain
ID: 40588484
Good morning Jessica,

I tried all the above and they work nicely.

However, when it comes to enforce task precedence, and automated workflow management, they all show the same weakness.

Nevertheless, I managed to get another platform call "ComindWare, online. It works like magic.

So far I have created a simple, 7 - 9 steps workflow and it's awesome. Unfortunately, it's not free and the price range seems to be kind of affordable, about 30$ a month.

One other great thing with it is that it offers a full month (30 days) for the testing and trial license. That will give me ample needed time to try it and eventually adopt it.

I have accepted your solution, because this is the one I would have used (BITRIX24) if I did not, by chance find "ComindWare", while googling about BITRIX24.

Your assistance is very much appreciated.

Thanks very much.

Sincerely,

Richard.
0
 
LVL 4

Expert Comment

by:Jessica Riga
ID: 40747453
Very happy to hear!
0

Featured Post

Top 6 Sources for Identifying Threat Actor TTPs

Understanding your enemy is essential. These six sources will help you identify the most popular threat actor tactics, techniques, and procedures (TTPs).

Join & Write a Comment

Suggested Solutions

If your app took Google’s lash recently, here are the 5 most likely reasons.
The article will include the best Data Recovery Tools along with their Features, Capabilities, and their Download Links. Hope you’ll enjoy it and will choose the one as required by you.
The viewer will learn how to create multiple layers to apply various filters and how to delete areas from each layer’s filter.
This video demonstrates how to use each tool, their shortcuts, where and when to use them, and how to use the keyboard to improve workflow.

746 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question

Need Help in Real-Time?

Connect with top rated Experts

9 Experts available now in Live!

Get 1:1 Help Now