Solved

Cisco 7962 IP Phone Wireless Headset

Posted on 2015-01-29
1
347 Views
Last Modified: 2015-01-30
Hi There,

I have a Cisco call center and the IP Telephone of the call center is a Cisco 7962.
I have found a wireless Headset solution from Jabra for answering and ending a single call.

I am wondering whether there is a wireless headset that manages remotely the calls?? (for example from headset put the line on hold or transfer the line)  

Thanks in Advance,
Mamelas
0
Comment
Question by:mamelas
[X]
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
1 Comment
 
LVL 15

Accepted Solution

by:
sr75 earned 500 total points
ID: 40578097
No there is no wireless headset that does that.  That is a function of the phone and there is no interface between the headset and the phone to provide for that functionality.  If you need to have a wireless connection that provides that, then I suggest you purchase a Cisco 792x wireless phone.
0

Featured Post

What is SQL Server and how does it work?

The purpose of this paper is to provide you background on SQL Server. It’s your self-study guide for learning fundamentals. It includes both the history of SQL and its technical basics. Concepts and definitions will form the solid foundation of your future DBA expertise.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Suggested Solutions

Title # Comments Views Activity
Cisco ASA VPN Client Routing 8 78
Recovering ASA 5505 vpn config from flash card? 7 54
Which will last longer in a laptop, HDD or SSD? 18 124
Cisco VOIP Question 1 66
Almost all Internet protocol telephones have built-in switches at the back that allow you to connect your personal computer to one port and use the other port to connect your phone to to a Cisco switch.   Why we need to connect the PC to the pho…
Many of the companies I’ve worked with have embraced cloud solutions due to their desire to “get out of the datacenter business.” The ability to achieve better security and availability, and the speed with which they are able to deploy, is far grea…
Both in life and business – not all partnerships are created equal. As the demand for cloud services increases, so do the number of self-proclaimed cloud partners. Asking the right questions up front in the partnership, will enable both parties …
Both in life and business – not all partnerships are created equal. Spend 30 short minutes with us to learn:   • Key questions to ask when considering a partnership to accelerate your business into the cloud • Pitfalls and mistakes other partners…

739 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question