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Cisco 7962 IP Phone Wireless Headset

Posted on 2015-01-29
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Last Modified: 2015-01-30
Hi There,

I have a Cisco call center and the IP Telephone of the call center is a Cisco 7962.
I have found a wireless Headset solution from Jabra for answering and ending a single call.

I am wondering whether there is a wireless headset that manages remotely the calls?? (for example from headset put the line on hold or transfer the line)  

Thanks in Advance,
Mamelas
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Question by:mamelas
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sr75 earned 500 total points
ID: 40578097
No there is no wireless headset that does that.  That is a function of the phone and there is no interface between the headset and the phone to provide for that functionality.  If you need to have a wireless connection that provides that, then I suggest you purchase a Cisco 792x wireless phone.
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