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GP Dynamics 2013 Email setup

Posted on 2015-01-29
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We have recently implemented GP Dynamics 2013 in the company and we are trying to make the email setup to work. When we go to the Email setup window it prompts for the email address and password. I have tried with a couple of accounts but it does not work and it keeps asking me to authenticate.

I am trying to do this setup in the GP application installed in the server but I am starting to think that the email setup should done at every client. Is this true?

I am also suspecting that I will need Outlook installed on wherever the machine I am setting up the email.

Can someone clarify this?

Thanks!
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Question by:LuiLui77
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Victoria Yudin earned 2000 total points
ID: 40577911
Yes, you need Outlook installed on the machine where you are setting this up and also where you will be emailing from. I personally recommend Outlook 32-bit, it will make life easier when emailing from GP.
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Author Comment

by:LuiLui77
ID: 40577934
Thank you Victoria! All of my GP users will be emailing from their GP applications, this means that I will have to configure the Email setup on all this client machines?
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LVL 18

Expert Comment

by:Victoria Yudin
ID: 40579403
If GP is installed locally on their computers, they will need some kind of email client to be able to email from GP. What are they using right now for email?
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Author Comment

by:LuiLui77
ID: 40579665
Outlook 2010 x86 and some x64 bits. It will be good to mention that we have a hybrid environment with office 365 and later this year we will be migrating entirely to office 365. The clients will stay with the local installation of outlook though
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LVL 18

Expert Comment

by:Victoria Yudin
ID: 40579669
As long as you have a local installation of Outlook on the same computer where you are running the GP application, you should be fine. Like I said, I recommend the 32-bit Outlook for simplicity.
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Author Comment

by:LuiLui77
ID: 40579731
Cool Victoria, let me give this a try.
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Author Comment

by:LuiLui77
ID: 40579739
What should be the difference if they have Outlook x64?
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LVL 18

Expert Comment

by:Victoria Yudin
ID: 40579766
For 4-bit, I believe you will have to have different settings in GP for the emailing and I am not sure if it will let you work with both 32-bit and 64-bity at the same time...
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