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bankwestFlag for United States of America

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sonicwall content filter exceptions

I have a Sonicwall TZ215 that we have "clamped" down fairly tight.   In the Content Filter policy URL list for forbidden categories we have # 30 EMail checked and prefer to leave it that way.
However one of our vendors is now using a firm for sending out their monthly updates and it is being blocked as forbidden category-Email
I have tried several things to exclude it but I guess I am not doing it correctly....

I have tried putting it in allowed domain in the custom list of the policy.   I tried using the blocked IP to exclude.  I tried to set up a new "Compliance" group and add users to that group with the forbidden category - Email, Not checked.   (Not sure how to make it apply ahead of the default policy)

Can someone maybe provide some "step by step" directions on how I can get this to be an OK site?
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btan

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Excellent.   Thank you.    I got it working for what I needed.