swgit
asked on
Exchange 2010 / Outlook 2007
Hi Experts,
Some of my users are having weird behavior with their mailbox... They got old e-mails randomly sent out as themselves to the same people on those old e-mails. Could you please give me a lead on how to troubleshoot this? I have asked the users to change their passwords on a different computers than those that they are using; turn off their current machines until I can run some scan... Please advise.
Some of my users are having weird behavior with their mailbox... They got old e-mails randomly sent out as themselves to the same people on those old e-mails. Could you please give me a lead on how to troubleshoot this? I have asked the users to change their passwords on a different computers than those that they are using; turn off their current machines until I can run some scan... Please advise.
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ASKER
the queue is empty... and when I said old e-mails... they're randomly picked from a month, 3 months.. 5-6 months ago... I have not heard from anyone else besides a couple of these users... so their machines might have been compromised, infected... I'll update you on this. Thanks.
ASKER
the users machines were in good shape, no e-mails stuck... not sure what happened. thank you for your inputs!
ASKER