Still celebrating National IT Professionals Day with 3 months of free Premium Membership. Use Code ITDAY17

x
?
Solved

Unable to get Android Citrix Receiver App to work with Citrix Secure Gateway

Posted on 2015-01-30
1
Medium Priority
?
387 Views
Last Modified: 2015-01-30
Farm: XenApp 6.5
Secure Gateway 3.3.1
Web Interface: 5.4.0.59

Our WI and Secure Gateway works internally and externally using a browser. However, when we try to connect using the Android Receiver app using connection type 'xenapp services', it populates the list of published apps. However, when we attempt to open a published app, it hangs at 'Please wait....' and then switches back to list of published apps after a few min.

Any help would be greatly appreciated.
0
Comment
Question by:Lee Seeman
[X]
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
1 Comment
 
LVL 37

Accepted Solution

by:
Carl Webster earned 2000 total points
ID: 40579920
Clearly stated in the documentation that it requires NetScaler:

http://support.citrix.com/proddocs/topic/receiver-android-36/android-receiver-admin-requirements.html

Connectivity

Citrix Receiver supports HTTP, HTTPS, and ICA-over-TLS connections to a XenApp server farm through any one of the following configurations.

For LAN connections:
• StoreFront 2.x or 2.6 (recommended), Web Interface 5.4, or a XenApp Services (formerly Program Neighborhood Agent) site.

For secure remote connections (any of the following products):

• Citrix NetScaler Gateway 10 (including VPX, MPX and SDX versions)
• Citrix Access Gateway Enterprise Edition 9.x, and 10.x (including VPX, MPX and SDX versions)
• CloudGateway is supported only with versions 9.3 and higher
0

Featured Post

On Demand Webinar: Networking for the Cloud Era

Did you know SD-WANs can improve network connectivity? Check out this webinar to learn how an SD-WAN simplified, one-click tool can help you migrate and manage data in the cloud.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Citrix XenDesktop, Citrix Studio, Citrix Policies, Citrix XenApp
Several part series to implement Internet Explorer 11 Enterprise Mode
How to install and configure Citrix XenApp 6.5 - Part 1. In this video tutorial we have explained step by step installation of Citrix XenApp 6.5 Server on Windows Server 2008 R2 is explained in this video. We have explained the difference between…
This demo shows you how to set up the containerized NetScaler CPX with NetScaler Management and Analytics System in a non-routable Mesos/Marathon environment for use with Micro-Services applications.

715 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question