sporadically not connecting to web browsers or email
Posted on 2015-01-30
Continually having connection problems with my desktop. The connection regularly drops out. Can be every couple of minutes. Other times it's a little better. We originally thought it due to the wireless router being on floor below on other side of a steel floor joist. But when we bring iPads or tablets to same place the connection is perfect.
In past few days I cannot get the internet to work at all either explorer or chrome. This even though (having moved router downside to other side of joist), the indicator at bottom of screen shows 4of 5 segments in white and hovering over it brings up the words 'charin network internet access'
I have mcafee security suite and also loaded SpyHunter at end of November to clear a ransom virus.
But internet access was problematic long before that.