Solved

User unable to Out Of Office using Outlook 2007

Posted on 2015-01-31
5
72 Views
Last Modified: 2015-02-23
I have one user who unable to enable OOF via Outlook. Everytime he try, will received below message:

Your Out Of Office settings cannot be display, because the server is currenttly unavailable.Try again later

He able to enable OOF via Outlook Web App.

He did test email-configuration and able to get OOF URL.

What I did so far is:

1. Disable a mailbox then create a new mailbox, open the new mailbox and enable OOF, same error occurred
2. Create a new AD account User01-1, enable mailbox, open the new mailbox and enable OOF, same error occurred
3. Use MCPMAPI to delete the corrupted OOF rules.

Others user doesn't have encountered the issue so I don't think it is the autodiscover issue.

Please help
0
Comment
Question by:suriyaehnop
[X]
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
5 Comments
 
LVL 20

Expert Comment

by:Peter Hutchison
ID: 40581454
Corrupt OOF messages can be removed by using a different verison of Outlook , sometimes v2003 works or use Outlook Web App to change the message.

It is possible to programmically set OOF using EWS (Exchange Web Services):
https://msdn.microsoft.com/en-us/library/office/aa563356%28v=exchg.140%29.aspx
0
 

Accepted Solution

by:
Jon Carney earned 500 total points
ID: 40581465
Just had the Same issue with a few users after migrating their mailboxes to a new server same error message, created a new mail profile in outlook and it sorted the issue
0
 
LVL 53

Expert Comment

by:Will Szymkowski
ID: 40581547
When you open Outlook hold crtl+right click the Outlook icon and select Test Email Auto Config. This will show what Autodiscover URL you are using internally and externally.

Will.
0
 
LVL 19

Author Comment

by:suriyaehnop
ID: 40583053
Hi Will,

As i mentioned in my question, the URL for autodiscover is resolved successfully.

Hi Jon,

I did created the user's profile on my laptop, still same.
0
 
LVL 20

Expert Comment

by:Peter Hutchison
ID: 40583458
Use the following commands on Exchange Mgmt Shell:
Test-OutlookWebServices   servername

This will test Autodiscover, EWS, UM and ActiveSync services on a CAS server.
0

Featured Post

Windows Server 2016: All you need to know

Learn about Hyper-V features that increase functionality and usability of Microsoft Windows Server 2016. Also, throughout this eBook, you’ll find some basic PowerShell examples that will help you leverage the scripts in your environments!

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

This article describes how to import an Outlook PST file to Office 365 using a third party product to avoid Microsoft's Azure command line tool, saving you time.
Unified and professional email signatures help maintain a consistent company brand image to the outside world. This article shows how to create an email signature in Exchange Server 2010 using a transport rule and how to overcome native limitations …
To show how to generate a certificate request in Exchange 2013. We show this process by using the Exchange Admin Center. Log into Exchange Admin Center.:  First we need to log into the Exchange Admin Center. Navigate to the Servers >> Certificates…
This video demonstrates how to sync Microsoft Exchange Public Folders with smartphones using CodeTwo Exchange Sync and Exchange ActiveSync. To learn more about CodeTwo Exchange Sync and download the free trial, go to: http://www.codetwo.com/excha…
Suggested Courses

623 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question