suriyaehnop
asked on
User unable to Out Of Office using Outlook 2007
I have one user who unable to enable OOF via Outlook. Everytime he try, will received below message:
He able to enable OOF via Outlook Web App.
He did test email-configuration and able to get OOF URL.
What I did so far is:
1. Disable a mailbox then create a new mailbox, open the new mailbox and enable OOF, same error occurred
2. Create a new AD account User01-1, enable mailbox, open the new mailbox and enable OOF, same error occurred
3. Use MCPMAPI to delete the corrupted OOF rules.
Others user doesn't have encountered the issue so I don't think it is the autodiscover issue.
Please help
Your Out Of Office settings cannot be display, because the server is currenttly unavailable.Try again later
He able to enable OOF via Outlook Web App.
He did test email-configuration and able to get OOF URL.
What I did so far is:
1. Disable a mailbox then create a new mailbox, open the new mailbox and enable OOF, same error occurred
2. Create a new AD account User01-1, enable mailbox, open the new mailbox and enable OOF, same error occurred
3. Use MCPMAPI to delete the corrupted OOF rules.
Others user doesn't have encountered the issue so I don't think it is the autodiscover issue.
Please help
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When you open Outlook hold crtl+right click the Outlook icon and select Test Email Auto Config. This will show what Autodiscover URL you are using internally and externally.
Will.
Will.
ASKER
Hi Will,
As i mentioned in my question, the URL for autodiscover is resolved successfully.
Hi Jon,
I did created the user's profile on my laptop, still same.
As i mentioned in my question, the URL for autodiscover is resolved successfully.
Hi Jon,
I did created the user's profile on my laptop, still same.
Use the following commands on Exchange Mgmt Shell:
Test-OutlookWebServices servername
This will test Autodiscover, EWS, UM and ActiveSync services on a CAS server.
Test-OutlookWebServices servername
This will test Autodiscover, EWS, UM and ActiveSync services on a CAS server.
It is possible to programmically set OOF using EWS (Exchange Web Services):
https://msdn.microsoft.com/en-us/library/office/aa563356%28v=exchg.140%29.aspx