Expiring Today—Celebrate National IT Professionals Day with 3 months of free Premium Membership. Use Code ITDAY17

x
?
Solved

the item referred to by this shortcut cannot be accessed you may not have appropriate permissions

Posted on 2015-02-01
8
Medium Priority
?
4,118 Views
Last Modified: 2015-04-03
has a windows 7 pc when upon logon, the msg "the item referred to by this shortcut cannot be accessed you may not have appropriate permissions" will appear. had tried adjusting UAC but no difference
0
Comment
Question by:grnow
[X]
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
8 Comments
 
LVL 50

Assisted Solution

by:jcimarron
jcimarron earned 750 total points
ID: 40582656
grnow --
Take ownership of the file.
http://www.howtogeek.com/howto/windows-vista/add-take-ownership-to-explorer-right-click-menu-in-vista/

More on the subject of ownership and permissions.
http://www.addictivetips.com/windows-tips/windows-7-access-denied-permission-ownership/
If that does not work, right click on the shortcut|Properties.  What do you see in the Target line?  Is the file you want to open really where the Target line says?  If you go to the Target location and click on the file itself, does it open?  If not that is where you would apply the "Take Ownership" context menu addition.
0
 
LVL 14

Expert Comment

by:btdownloads7
ID: 40582794
I'm not sure exactly what you're asking. Are you saying that you don't know which shortcut the error is referring to (since it's happening during logon)? Or are you saying that there is a shortcut somewhere that you can't launch?
0
 
LVL 24

Assisted Solution

by:VB ITS
VB ITS earned 750 total points
ID: 40583114
Check the Startup folder to see if an invalid shortcut for a program or file is sitting there:
- Click on Start
- All Programs
- Click on the Startup folder
- Do you see any entries in here? If you do, the one causing the issue will most likely have a blank icon. Right click on it and go to Properties - if it references an invalid location then delete the shortcut

You may also want to check these areas of the registry (click Start > Run or press Windows +R > type in regedit > click OK) for the offending item:
- HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Run
- HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Run

If you're running the 64-bit version of Windows then you'll need to check the below areas also:
- HKEY_CURRENT_USER\Software\Wow6432Node\Microsoft\Windows\CurrentVersion\Run
- HKEY_LOCAL_MACHINE\Software\Wow6432Node\Microsoft\Windows\CurrentVersion\Run

Last but not least, run a full scan using your favourite anti-malware scanner (I usually use the free version of MalwareBytes Anti-Malware) to detect any malicious files you may have on your system.
0
Optimum High-Definition Video Viewing and Control

The ATEN VM0404HA 4x4 4K HDMI Matrix Switch supports 4K resolutions of UHD (3840 x 2160) and DCI (4096 x 2160) with refresh rates of 30 Hz (4:4:4) and 60 Hz (4:2:0). It is ideal for applications where the routing of 4K digital signals is required.

 

Author Comment

by:grnow
ID: 40598751
noticed when logging in as another user B on the same pc does not have this error seen. The same rights and permissions for user A and B is the same. pc checked with no virus/spyware, checking the registry does not have anything abnormal. For user A, already has the full rights to the file. launching it from the shortcut, startup or navigate to the exact file location will see this error.
besides recreating the profile to confirm, any other options to check ?
0
 

Accepted Solution

by:
grnow earned 0 total points
ID: 40638371
it seems like recreating a profile may be the way to resolve this...
0
 
LVL 50

Expert Comment

by:jcimarron
ID: 40638397
grnow--
Have you tried any of the suggestions offered?
0
 

Author Comment

by:grnow
ID: 40644667
hi, yes, had tried the above suggested methods but somehow does not work in current situation
0
 

Author Closing Comment

by:grnow
ID: 40704715
trying out all the suggested suggested options does not seem to work in this scenario. recreate profile in the end
0

Featured Post

Flexible connectivity for any environment

The KE6900 series can extend and deploy computers with high definition displays across multiple stations in a variety of applications that suit any environment. Expand computer use to stations across multiple rooms with dynamic access.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

I originally wrote this article to compare SARDU and YUMI, but have now added Easy2Boot, since that is the one I currently use and find the easiest to create and alter.
By default Outlook 2016 displays only one time zone in the Calendar. The following article explains how to display two time zones in one calendar view.
With the advent of Windows 10, Microsoft is pushing a Get Windows 10 icon into the notification area (system tray) of qualifying computers. There are many reasons for wanting to remove this icon. This two-part Experts Exchange video Micro Tutorial s…
If you’ve ever visited a web page and noticed a cool font that you really liked the look of, but couldn’t figure out which font it was so that you could use it for your own work, then this video is for you! In this Micro Tutorial, you'll learn yo…

719 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question