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IE Wont start at RDC connection, user gets logged off instead

Posted on 2015-02-01
Medium Priority
Last Modified: 2015-02-01
In an RDC client I set start a program = c:\program files\internet explorer\iexplore.exe for connecting to a 2008R2 Terminal Server.  The user logs on, IE never displays (nor does the desktop) and then the user is immediatley logged off.
Question by:Tom F
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LVL 24

Expert Comment

ID: 40583088
Check the event viewer on the 2008 R2 server for errors/warnings, sounds like there was an issue with the user's profile at logon.

What if you try to log in with the Start the following program on connection box unticked so that IE doesn't start at logon?

Author Comment

by:Tom F
ID: 40583121
Log in is just fine when not trying to start IE at logon.

Author Comment

by:Tom F
ID: 40583123 also doesn't seem to matter what user I attempt to login as....
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LVL 24

Expert Comment

ID: 40583127
Have you checked the event logs for any errors around the time the user logs in and gets kicked off?

What happens when you try and run IE manually by copying and pasting "c:\program files\internet explorer\iexplore.exe" into a new shortcut (right click on the Desktop > New > Shortcut)?

Author Comment

by:Tom F
ID: 40583129
Shortcut or from the run command just opens up IE.  I'll check the logs in a moment...

Author Comment

by:Tom F
ID: 40583176
Log Name:      Application
Source:        Desktop Window Manager
Date:          2/1/2015 10:09:00 PM
Event ID:      9003
Task Category: None
Level:         Information
Keywords:      Classic
User:          N/A
Computer:      Themis.x.x
The Desktop Window Manager was unable to start because a composited theme is not in use
Event Xml:
<Event xmlns="">
    <Provider Name="Desktop Window Manager" />
    <EventID Qualifiers="16384">9003</EventID>
    <TimeCreated SystemTime="2015-02-02T03:09:00.000000000Z" />
    <Security />
LVL 24

Accepted Solution

VB ITS earned 2000 total points
ID: 40583241
So you don't see any error messages when you log in with Internet Explorer set as the startup program? Have you added Internet Explorer to the list of allowed programs in RemoteApp Manager?

While logged in as an admin, click on Start > Run > type in remoteprograms.msc > click Add RemoteApp Programs on the top right under Actions > go through the wizard and tick Internet Explorer > try logging in again with a user account.

May I ask what you are trying to achieve here? If the idea is to publish IE to the users as if it's running as a local application then you're better off creating a RemoteApp file and then placing this file on the users' Desktops. If you simply want IE starting up when users login then the Programs tab in RDC isn't the way to go as once IE is closed, the user will get logged off the 2008 R2 RD Session Host.

Author Comment

by:Tom F
ID: 40583265
Adding it to remote programs did the trick.

Long story short, I have a user who needs to access a website within a remote session.  I'd prefer they just be able to access IE and not the entire ts, so when they do close IE, yes, they do get logged off - thats perfect.  Thanks for the help.
LVL 24

Expert Comment

ID: 40583270
In that case that's fine. Just wanted to have a better idea of what you were trying to achieve so I could assist you better. I would still look at deploying a custom RemoteApp file (not that hard to do through the RemoteApp Manager console you opened to allow the remote program) as it'll publish IE running on the server and make it appear as a local application to the client.

Happy to have helped!

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