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im_busy

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a single and new users in sbs2008 can send internal email but not external

its bizarre, first a single user using owa can send internally but external email addresses, email appears in sent items and i can see has been submitted to the sbs2008 exchange 2007 server but no ndr and does not get delivered.

i notice the same thing happens when i create new users in the sbs 2008 server
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im_busy

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all other current users are working fine
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What do you see in the Queue Viewer located in the Exchange Management Console > Toolbox?
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im_busy

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Ouch. Make sure you give the tech an earful then! Glad your issue got sorted, I know how stressful it can be when it's late and everyone else is asleep but yourself.