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Exchange 2007 -  Duplicate emails......

Posted on 2015-02-02
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Last Modified: 2015-02-12
Hi Experts,

An odd issue that has occurred today, a user is receiving emails from external clients when the user is not within the list. When I use message tracker to track the message, I notice that the email entry is displayed 2x in the list but the entry that displays the users email (the one that shouldn't have received the email), its ReturnPath is the recipient that the sender sent it to.

Any ideas?

Regards,

introlux
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Question by:introlux
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Adam Farage earned 500 total points
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If you are saying you are seeing two emails (and being split across two users when addressed to one) there could be something else going on that the user (or another admin) did..

- Check the mailbox for a forwarder. This would be under the mailbox settings within Exchange Management Shell (mail flow settings on the malbox)
- Check Outlook rules for the client. I would back them up within Outlook and then close outlook, then run Outlook.exe /CleanRules. Test and see what happens

There is also the possibility that the person sending the email is BCC'ing the other user.. but depending on how you did the message tracking you would see this.
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