?
Solved

Delayed Delivery

Posted on 2015-02-02
8
Medium Priority
?
194 Views
Last Modified: 2015-02-06
Hi All

 I am getting a delayed delivery on emails to btinternet email addresses.

 below is the message. Please help..

 Delivery is delayed to these recipients or distribution lists:

 mike_moss@btinternet.com

 Subject: Test email from Joh at EFM

 This message has not yet been delivered. Microsoft Exchange will continue to try delivering the message on your behalf.
0
Comment
Question by:JohnLlewellyn
  • 4
  • 4
8 Comments
 
LVL 53

Expert Comment

by:Will Szymkowski
ID: 40584261
In the queue viewer what do you see as an error message for message detail?

Will.
0
 

Author Comment

by:JohnLlewellyn
ID: 40584287
Hi Will

Thanks for looking at this, Is below the info you are after?

Exchange1.bmp
Identity: SERVER3\337445\3557377
Subject: RE: Dan's Stag weekend - Save the Date -
Internet Message ID: <48ADA28E27C20E4EB0F8D8F2C32A487B01B38F391046@SERVER3.EFM-WORLDWIDE.local>
From Address: Lisa.Ryan@efm-worldwide.com
Status: Ready
Size (KB): 21
Message Source Name: FromLocal
Source IP: 255.255.255.255
SCL: -1
Date Received: 02/02/2015 11:19:07
Expiration Time: 04/02/2015 11:19:07
Last Error: 400 4.4.7 Message delayed
Queue ID: SERVER3\337445
Recipients:  mike_moss@btinternet.com
0
 
LVL 53

Expert Comment

by:Will Szymkowski
ID: 40584298
Can you completely expand the Last Error column? If it is based on what i think follow the link below which will outline all of the steps required to correct this issue.

http://support.microsoft.com/kb/979175

Will.
0
Making Bulk Changes to Active Directory

Watch this video to see how easy it is to make mass changes to Active Directory from an external text file without using complicated scripts.

 

Author Comment

by:JohnLlewellyn
ID: 40584399
Hi Will

Last Error Colum expanded.. :)

Exchange-2.png
0
 

Author Comment

by:JohnLlewellyn
ID: 40584411
I have looked on the Receive Connectors on the Exchange Management Console.

Exchange-3.png

The Default Server3 Exchange Server authentication was ticked but the Client Server3 was not. I have checked that for now.
0
 
LVL 53

Accepted Solution

by:
Will Szymkowski earned 2000 total points
ID: 40584611
Based on the error message in message tracking Exchange cannot process the message because you are getting a PTR record failure. If the external MX records does not have a corresponding Reverse DNS record (PTR) this would be the reason why you are not able to send to them.

I would check with the company the owns this domain to see if they have recently changed their DNS settings externally.

This also may be a case if they have no PTR records they could be blacklisted as well depending on how long this has been set without a PTR record.

Will.
0
 

Author Comment

by:JohnLlewellyn
ID: 40593844
Will, you are a Legend.
It turns out that our ISP had removed the Reverse DNS by mistake. They have redone it and now all seem peachy.
Thanks Mate.
0
 
LVL 53

Expert Comment

by:Will Szymkowski
ID: 40593897
Thanks!
0

Featured Post

Keep up with what's happening at Experts Exchange!

Sign up to receive Decoded, a new monthly digest with product updates, feature release info, continuing education opportunities, and more.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Eseutil Hard Recovery is part of exchange tool and ensures Exchange mailbox data recovery when mailbox gets corrupt due to some problem on Exchange server.
There are literally thousands of Exchange recovery applications out there. So how do you end up picking one that’s ideal for your business & purpose? By carefully scouting the product’s features, the benefits it offers you, & reading ample reviews f…
To show how to generate a certificate request in Exchange 2013. We show this process by using the Exchange Admin Center. Log into Exchange Admin Center.:  First we need to log into the Exchange Admin Center. Navigate to the Servers >> Certificates…
Exchange organizations may use the Journaling Agent of the Transport Service to archive messages going through Exchange. However, if the Transport Service is integrated with some email content management application (such as an anti-spam), the admin…
Suggested Courses

612 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question