Solved

DotNetNuke error

Posted on 2015-02-02
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Last Modified: 2015-02-09
I have a web server and a database sersver, both running in VM's, using Win2K12R2.  One of our websites failes every morning at the exact same time, with the following error.  If anyone has any idea what is causing it, that would be great.
What's strange is, after about 5 -9 minutes, it comes back up by itself.

Message:
DotNetNuke.Services.Exceptions.ModuleLoadException: Unhandled Error Adding Module to FeaturedVideoPane ---> DotNetNuke.Services.Exceptions.PageLoadException: Error: Featured Video is currently unavailable. ---> DotNetNuke.Services.Exceptions.ModuleLoadException: Error: Featured Video is currently unavailable. ---> System.InvalidOperationException: Timeout expired.  The timeout period elapsed prior to obtaining a connection from the pool.  This may have occurred because all pooled connections were in use and max pool size was reached.
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Question by:afacts
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6 Comments
 
LVL 5

Expert Comment

by:R. Toby Richards
ID: 40586762
Two things:

1. Check your DotNetNuke setup and your Windows Scheduled Tasks to see if there is a recurring task that runs at that time. It  looks like DotNetNuke is trying to install or update a module every day.

2. MaxPoolSize errors are often the result of a poorly maintained database. Make sure that you have an SQL maintenance task that rebuilds your indexes and updates statistics weekly.
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Author Comment

by:afacts
ID: 40586916
Task scheduler is clear, no jobs running from 2 am to 3 am except defrag and time synchronization, which both run at 2:05 am and both were successful.

I'll check into the other items you mentioned.  

How can I tell if DotNetNuke is trying to install or update a module?  Is there a DotNetNuke log or something?
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LVL 5

Expert Comment

by:R. Toby Richards
ID: 40586977
I know very little about DotNetNuke. I personally prefer PHP solutions. I do know that there MAY be an auto-update feature somewhere in the settings.
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Author Comment

by:afacts
ID: 40586992
my web developer just said that with DotNetNuke, it can't autoupdate, it has to be manually done.
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LVL 5

Accepted Solution

by:
R. Toby Richards earned 500 total points
ID: 40587080
Let me know how doing maintenance on your database works out.
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Author Closing Comment

by:afacts
ID: 40598738
Thanks, you pointed me in the right direction, the problem was with my SQL backup job.  I was using the option to index files and for some strange reason, with that option turned on, it would crash dotnetnuke.  I disabled that feature and my issue went away.
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