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report services configuration manager - cannot connect

Posted on 2015-02-02
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Last Modified: 2015-02-10
On my clients computer I cannot connect to the report services configuration manager.  There is something  in the Server name textbox but nothing in the report server instance dropdown (and it is grayed out) and the login button is grayed on. .... anybody know what the issue might be?  I am very new to setting up this kind of stuff


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Question by:vbnetcoder
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Expert Comment

by:LIONKING
ID: 40584538
Where's the screenshot?
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Author Comment

by:vbnetcoder
ID: 40584573
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Author Comment

by:vbnetcoder
ID: 40584576
Sorry i uploaded it now
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LVL 13

Expert Comment

by:LIONKING
ID: 40584666
When you open up the SSRS configuration manager, by default it loads the server name with the local machine's name. If you don't have SSRS installed on this computer, I'm pretty sure you'll get an empty dropdown.

Make sure that you're entering the correct server name in the first textbox (i.e. the name of the server where SSRS is running). If this doesn't help, make sure that SSRS is indeed running on that server. You could remote desktop to it and check that the service is running.

Let us know how it goes.
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Author Comment

by:vbnetcoder
ID: 40584680
What do i need to check to make sure SSRS is running?
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LVL 13

Expert Comment

by:LIONKING
ID: 40584700
Log in to the server where SSRS is installed (remote desktop).
Open SQL Server Configuration Manager (Start -> All Programs -> MS SQL Server XXXX -> Configuration -> SQL Server Configuration Manager).
On the left hand side you'll have a list of items, the first one should say "SQL Server Services", click on that one.
This should display all services on the right panel. Make sure that the one that says SQL Server Reporting Services is in the running state.

Also, if you actually log in to the server, you can verify the configuration from within, by launching the SSRS manager here.
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Author Comment

by:vbnetcoder
ID: 40586012
hmmmmm there isn't one that says SQL Sever reporting services
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Author Comment

by:vbnetcoder
ID: 40586067
I am wondering if it is installed at all ..... SQL Server Reporting Services is not listed in the Services either..
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LIONKING earned 2000 total points
ID: 40586510
If it's not there, that strongly suggests that SSRS isn't installed on that server.
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Author Closing Comment

by:vbnetcoder
ID: 40600692
ty
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