report services configuration manager - cannot connect

On my clients computer I cannot connect to the report services configuration manager.  There is something  in the Server name textbox but nothing in the report server instance dropdown (and it is grayed out) and the login button is grayed on. .... anybody know what the issue might be?  I am very new to setting up this kind of stuff


SEE Screenshot
vbnetcoderAsked:
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LIONKINGConnect With a Mentor Commented:
If it's not there, that strongly suggests that SSRS isn't installed on that server.
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LIONKINGCommented:
Where's the screenshot?
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vbnetcoderAuthor Commented:
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vbnetcoderAuthor Commented:
Sorry i uploaded it now
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LIONKINGCommented:
When you open up the SSRS configuration manager, by default it loads the server name with the local machine's name. If you don't have SSRS installed on this computer, I'm pretty sure you'll get an empty dropdown.

Make sure that you're entering the correct server name in the first textbox (i.e. the name of the server where SSRS is running). If this doesn't help, make sure that SSRS is indeed running on that server. You could remote desktop to it and check that the service is running.

Let us know how it goes.
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vbnetcoderAuthor Commented:
What do i need to check to make sure SSRS is running?
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LIONKINGCommented:
Log in to the server where SSRS is installed (remote desktop).
Open SQL Server Configuration Manager (Start -> All Programs -> MS SQL Server XXXX -> Configuration -> SQL Server Configuration Manager).
On the left hand side you'll have a list of items, the first one should say "SQL Server Services", click on that one.
This should display all services on the right panel. Make sure that the one that says SQL Server Reporting Services is in the running state.

Also, if you actually log in to the server, you can verify the configuration from within, by launching the SSRS manager here.
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vbnetcoderAuthor Commented:
hmmmmm there isn't one that says SQL Sever reporting services
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vbnetcoderAuthor Commented:
I am wondering if it is installed at all ..... SQL Server Reporting Services is not listed in the Services either..
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vbnetcoderAuthor Commented:
ty
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