Solved

error in upgrading vcenter server from 5.1 to 5.5

Posted on 2015-02-02
6
369 Views
Last Modified: 2015-02-04
I got the following error when I was upgrading a vcenter server 5.1 to 5.5

"tehre was an error while exporting data. Installation can continue without migrating existing data. Do you want to continue?"
vCenter-Upgrade-Error.png
0
Comment
Question by:Jason Yu
  • 4
  • 2
6 Comments
 
LVL 119
ID: 40584983
So, do you want to continue, without migrating the existing data ?

e.g. performance data, custom specifications, inventory layout ?

How many VMs, how many hosts?

VMware HA, DRS, Distributed Switches ?
0
 

Author Comment

by:Jason Yu
ID: 40585003
Yes, it's a vCenter server managing 9 hosts. There are two clusters running managed by it. With bunch of resouce pool.

I don't know how to check DRS, please advise. We have two fiber channel switches connecting to these hosts.

thanks.
0
 
LVL 119

Accepted Solution

by:
Andrew Hancock (VMware vExpert / EE MVE^2) earned 500 total points
ID: 40585014
vCenter 5.1 to 5.5 upgrades often fail, you need to make a decision, whether to dump your data, in vCenter, otherwise, a call to VMware Support.

You can upload the logs here, to see if there is anything obvious, but it's failing to export the data from the database for upgrade.
0
PRTG Network Monitor: Intuitive Network Monitoring

Network Monitoring is essential to ensure that computer systems and network devices are running. Use PRTG to monitor LANs, servers, websites, applications and devices, bandwidth, virtual environments, remote systems, IoT, and many more. PRTG is easy to set up & use.

 

Author Comment

by:Jason Yu
ID: 40585113
Thanks, vmware support gave me action plan as below.


Thank you for contacting VMware technical support! My name is Mike, and I will be working on your case.
 
It appears as though the problem you're experiencing has to do with a failed upgrade of vCenter Server 5.1 to 5.5.
 
Is the vCenter Server a part of the domain? If so, how did you account for two computer objects with the same name? Did vCenter Server get a new IP address or hostname?
 
Was the install run as an administrator? (Right click autorun.exe > Run as administrator) If not, please try it again.
 
Additionally, what kind of errors are you seeing the in vminst.log?
 
Thanks,
0
 

Author Comment

by:Jason Yu
ID: 40587176
Hi, Andrew:

I successfully upgrade the vCenter to 5.5. However, after upgrade, i can't use my domain account to log into vcenter server.

I got the following error:

"teh vshpere client could not connect to "aoorw". You do not have permissio to login to the server: arrow"

strange thing is all of my coworkers are able to log in with their domain credentials.

Please help.
0
 

Author Comment

by:Jason Yu
ID: 40589784
I got it resolved by adding the domain admin to local vm administrator group.
0

Featured Post

Netscaler Common Configuration How To guides

If you use NetScaler you will want to see these guides. The NetScaler How To Guides show administrators how to get NetScaler up and configured by providing instructions for common scenarios and some not so common ones.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Suggested Solutions

Title # Comments Views Activity
Clarification on Network "Usage" for ESXi host. 13 67
VMWare ESXi 2 49
What is the best method for LongTermArchival of a VM 13 67
VCAP6-DCV Exam 11 66
When we have a dead host and we lose all connections to the ESXi, and we need to find a way to move all VMs from that dead ESXi host.
In this article, I will show you HOW TO: Suppress Configuration Issues and Warnings Alert displayed in Summary status for ESXi 6.5 after enabling SSH or ESXi Shell.
Teach the user how to edit .vmx files to add advanced configuration options Open vSphere Web Client: Edit Settings for a VM: Choose VM Options -> Advanced: Add Configuration Parameters:
Teach the user how to join ESXi hosts to Active Directory domains Open vSphere Client: Join ESXi host to AD domain: Verify ESXi computer account in AD: Configure permissions for domain user in ESXi: Test domain user login to ESXi host:

776 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question