Solved

error in upgrading vcenter server from 5.1 to 5.5

Posted on 2015-02-02
6
355 Views
Last Modified: 2015-02-04
I got the following error when I was upgrading a vcenter server 5.1 to 5.5

"tehre was an error while exporting data. Installation can continue without migrating existing data. Do you want to continue?"
vCenter-Upgrade-Error.png
0
Comment
Question by:Jason Yu
  • 4
  • 2
6 Comments
 
LVL 117
ID: 40584983
So, do you want to continue, without migrating the existing data ?

e.g. performance data, custom specifications, inventory layout ?

How many VMs, how many hosts?

VMware HA, DRS, Distributed Switches ?
0
 

Author Comment

by:Jason Yu
ID: 40585003
Yes, it's a vCenter server managing 9 hosts. There are two clusters running managed by it. With bunch of resouce pool.

I don't know how to check DRS, please advise. We have two fiber channel switches connecting to these hosts.

thanks.
0
 
LVL 117

Accepted Solution

by:
Andrew Hancock (VMware vExpert / EE MVE) earned 500 total points
ID: 40585014
vCenter 5.1 to 5.5 upgrades often fail, you need to make a decision, whether to dump your data, in vCenter, otherwise, a call to VMware Support.

You can upload the logs here, to see if there is anything obvious, but it's failing to export the data from the database for upgrade.
0
Get up to 2TB FREE CLOUD per backup license!

An exclusive Black Friday offer just for Expert Exchange audience! Buy any of our top-rated backup solutions & get up to 2TB free cloud per system! Perform local & cloud backup in the same step, and restore instantly—anytime, anywhere. Grab this deal now before it disappears!

 

Author Comment

by:Jason Yu
ID: 40585113
Thanks, vmware support gave me action plan as below.


Thank you for contacting VMware technical support! My name is Mike, and I will be working on your case.
 
It appears as though the problem you're experiencing has to do with a failed upgrade of vCenter Server 5.1 to 5.5.
 
Is the vCenter Server a part of the domain? If so, how did you account for two computer objects with the same name? Did vCenter Server get a new IP address or hostname?
 
Was the install run as an administrator? (Right click autorun.exe > Run as administrator) If not, please try it again.
 
Additionally, what kind of errors are you seeing the in vminst.log?
 
Thanks,
0
 

Author Comment

by:Jason Yu
ID: 40587176
Hi, Andrew:

I successfully upgrade the vCenter to 5.5. However, after upgrade, i can't use my domain account to log into vcenter server.

I got the following error:

"teh vshpere client could not connect to "aoorw". You do not have permissio to login to the server: arrow"

strange thing is all of my coworkers are able to log in with their domain credentials.

Please help.
0
 

Author Comment

by:Jason Yu
ID: 40589784
I got it resolved by adding the domain admin to local vm administrator group.
0

Featured Post

Do You Know the 4 Main Threat Actor Types?

Do you know the main threat actor types? Most attackers fall into one of four categories, each with their own favored tactics, techniques, and procedures.

Join & Write a Comment

David Varnum recently wrote up his impressions of PRTG, based on a presentation by my colleague Christian at Tech Field Day at VMworld in Barcelona. Thanks David, for your detailed and honest evaluation!
HOW TO: Connect to the VMware vSphere Hypervisor 6.5 (ESXi 6.5) using the vSphere (HTML5 Web) Host Client 6.5, and perform a simple configuration task of adding a new VMFS 6 datastore.
Teach the user how to join ESXi hosts to Active Directory domains Open vSphere Client: Join ESXi host to AD domain: Verify ESXi computer account in AD: Configure permissions for domain user in ESXi: Test domain user login to ESXi host:
This Micro Tutorial steps you through the configuration steps to configure your ESXi host Management Network settings and test the management network, ensure the host is recognized by the DNS Server, configure a new password, and the troubleshooting…

706 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question

Need Help in Real-Time?

Connect with top rated Experts

15 Experts available now in Live!

Get 1:1 Help Now