Link to home
Start Free TrialLog in
Avatar of Marcia Morris
Marcia MorrisFlag for United States of America

asked on

Why is my PivotChart not picking up all data for my chart?

Hello! As I was double checking my order count using the filter option vs. what the Pivot count is, they are not matching up. When I double click on the line item in the Pivot Data for the Jan FP (B8) I get a count of 25 orders and the RP (B9) gives me a count of 226 orders. BUT when I filter the Source Data by 'order date' (column C), then Type (column G) I get counts of 29 & 259 respectively.

I can't figure out why the counts don't match up and the chart that is shown in the 'chart' tab has the counts from the Pivot and I just realized the weren't matching up. Can you please let me know how to fix this or let me know what I'm doing wrong.

Also..is there a shortcut to count the number of rows when you use the filter option so that the user doesn't have to scroll all the way down to the end of the document to see what the last row is? It becomes extremely difficult when you have thousands of rows.

I haven't updated the counts in the chart as of yet as I would like to understand why my counts aren't matching up.

Thanks in advance.
Order-Tracking-Matrix-020215.xlsm
SOLUTION
Avatar of Rgonzo1971
Rgonzo1971

Link to home
membership
This solution is only available to members.
To access this solution, you must be a member of Experts Exchange.
Start Free Trial
Avatar of Marcia Morris

ASKER

Rgonzo1971,,, thank you, the counts match. But when I tried to refresh  got an error the following error message User generated image. This will prevent me from updating the source data with updated data.
SOLUTION
Link to home
membership
This solution is only available to members.
To access this solution, you must be a member of Experts Exchange.
Start Free Trial
Rgonzo1971 I named the range (Source_Data) in my version of the spreadsheet but now the 'order date' has disappeared from my Pivot table options which resulted in the chart disappearing as well. I don't know what i wrong.
Order-Tracking-Matrix-020215-V2.xlsm
SOLUTION
Link to home
membership
This solution is only available to members.
To access this solution, you must be a member of Experts Exchange.
Start Free Trial
ASKER CERTIFIED SOLUTION
Link to home
membership
This solution is only available to members.
To access this solution, you must be a member of Experts Exchange.
Start Free Trial
Hi mike247... I couldn't open your attachment. Also, the values are set to average because I am taking the average of some of the data. And I am manually including the count of orders as a text box in the chart.
I uploaded it again.  What version of Excel are you using?
C--Users-michaels-Desktop-Copy-of-Order-
SOLUTION
Link to home
membership
This solution is only available to members.
To access this solution, you must be a member of Experts Exchange.
Start Free Trial
mike247....I was able to open it based on adding the file extension as you indicated and I am using 2013. I checked the counts and the Pivot is picking up all the rows correctly... thank you.

Do you know what I was doing wrong? Want to know for next time since this spreadsheet will be used to include the February counts for both FP & RP.
SOLUTION
Link to home
membership
This solution is only available to members.
To access this solution, you must be a member of Experts Exchange.
Start Free Trial