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Google Chrome and Firefox seem to have a issue

Posted on 2015-02-02
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Last Modified: 2015-02-02
Hi Expert
When I wanted to login a website with Chrome in a PC Windows 7 and 8, it always ask to upgrade Chrome or Firefox. I did it and restarted PC. But the problem is still there. Please see the picture in attachment. Any expert can give some suggestion to solve it ? thank you.
Capture.JPG
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Question by:EESky
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13 Comments
 
LVL 23

Expert Comment

by:Michael Fowler
ID: 40585401
What site is this. Could be an error with the sites code not validating against the most recent versions of these products.
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Author Comment

by:EESky
ID: 40585406
Thanks for your fast rely. I think you are right.
it is dice.com
how can i solve it ?
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LVL 23

Expert Comment

by:Michael Fowler
ID: 40585414
I am not getting problem with either Chrome 39.0.2171.95 or 40.0.2214.94

Are you using an addin such as scriptblocker to block scripts from running?
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Author Comment

by:EESky
ID: 40585422
I am not sure I did something since i clicked some buttons which I could not understand completely. but why Firefox has the same issue ?
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LVL 23

Expert Comment

by:Michael Fowler
ID: 40585426
Is IE working?
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Author Comment

by:EESky
ID: 40585430
IE has same thing. strange
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LVL 23

Expert Comment

by:Michael Fowler
ID: 40585434
Open Internet Explorer.

Click the Tools menu, and then click Internet Options.

On the Security tab, click the Custom level button.

Scroll down the Security Settings list until you see Scripting and Active scripting.

Click Enable, click OK, and then click OK again.
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Author Comment

by:EESky
ID: 40585443
I did not do it because I found it already is enabled.
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Author Comment

by:EESky
ID: 40585444
Maybe the web site has a problem because another pc has the same issue
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LVL 23

Expert Comment

by:Michael Fowler
ID: 40585448
Chrome on laptop and firefox on my tablet are working fine for me??? Just a guess...try clearing your cookies and browsing history
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Author Comment

by:EESky
ID: 40585464
The problem show up only when I type keyword and zip code and then hit the Enter

I cleared all related cookies items etc on IE, but the problem is till there. After I started the dice, some key word of location is still there. so i think maybe I did not cleared cookies etc completely due to some reasons
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LVL 23

Accepted Solution

by:
Michael Fowler earned 1500 total points
ID: 40585523
Go to the home page in chrome, select F2 and you will see the developer tools open up either on the side or bottom of the screen

Select the resources tab and expand cookies. Right click on the entry www.dice.com and select clear. You can clear the other cookie here too if you like.

Refresh the page. The location data should now be gone

Now try again
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Author Comment

by:EESky
ID: 40585537
I did not find dice in Cookies based on what you said, I cleared all of them. But that key word is still there. However that problem is gone. and I tried anther PC, it also work well without clearing cookies. It could be web site problem. Anyway, i think you so much for your effort.
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