Having issues with Outlook/windows profile

error while configuring outlook

Cannot start outlook. Cannot open the outlook window. The set of folders cannot be opened.you must connect to microsoft exchange with the current profile before you can synchronize your folders with your outlook data file(.ost)
V0LUMEAsked:
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Praveen Kumar BonalaProgrammer AnalystCommented:
Hi,
Please check connectivity to your exchange server from that client machine.
Open control panel and click on mail and check your mail settings.
If it doesn't works, delete mail account and create new one.
After Adding the new account, open mail settings again, go to more settings, select connections tab and configure Microsoft exchange proxy settings.
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Monika BhartiSr. AnalyticsCommented:
Hi,

The issues you are facing in Outlook is due to Exchange Sever as you cannot open your folders, have a look on this article. May be it will resolve your problem to open the set of folder.
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V0LUMEAuthor Commented:
Hi,

I have tried all these .. I feel his profile is not loading properly. Tried removing from registery.. it does not seem to load properly.. If I try login with my profile on same Pc, it works fine. I have tried on different systems.
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JohnBusiness Consultant (Owner)Commented:
Create a new, test Windows User Account (Profile) and try Outlook in a new Windows Profile on the problem computer. If that works, then the Windows Profile is damaged and needs to be replaced.
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V0LUMEAuthor Commented:
Hi John, thanks new test profile loads properly.
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JohnBusiness Consultant (Owner)Commented:
So then the current Windows Profile on the problem computer is damaged. You need to back it up, delete it, and create a new profile.
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V0LUMEAuthor Commented:
I recreated the profile, still a problem on PC. Tried on different computer its the same problem, User on current system works.
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JohnBusiness Consultant (Owner)Commented:
That indicates a problem with Exchange (can't load profile on multiple computers).

I am not sure why new profile on problem computer works, but take a look how you set up Outlook to see if there are any differences.
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V0LUMEAuthor Commented:
Hi,

Was able to solve the issue, it was a problem with wrong  X400 entry , changed it. worked fine.
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V0LUMEAuthor Commented:
found issues even after recreating Windows profile, found wrong x400 entry, changed worked fine.
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