Solved

Set Default Email Account when using 1 IMAP and 2 Exchange, Outlook 2013

Posted on 2015-02-03
5
126 Views
Last Modified: 2015-02-04
Hello Experts,

I have 3 email accounts, 1 IMAP and 2 exchange accounts. I would like to make the 1 imap account the default account when sending out emails unless otherwise selected.  Can I and if so, how do I set this up?
0
Comment
Question by:tucktech
  • 2
  • 2
5 Comments
 
LVL 35

Expert Comment

by:Kimputer
ID: 40586190
In the screen where all the accounts are listed (or File > Account settings > Account settings), click the IMAP account, then the button "Set as default"
0
 

Author Comment

by:tucktech
ID: 40586225
The IMAP account is the default account.  I am guessing there is another place where the default "Send" account is located.  

I noticed the default DATA file is the account that opens up.  I tried to change the default file to the IMAP but it would not let me because I have an exchange account.  Error message is, "Outlook (97-2002) Data Files (pst) cannot be used when more than one Exchange account is configured."
0
 
LVL 24

Accepted Solution

by:
VB ITS earned 500 total points
ID: 40586299
To force your IMAP account as the default sending account in Outlook 2013, create the following registry key:

Location: HKEY_CURRENT_USER\Software\Microsoft\Office\15.0\Outlook\Options\Mail
DWORD: NewItemsUseDefaultSendingAccount
Value: 1

Log off then log back on, then re-open Outlook. When you create a new email message it should default to your IMAP account.

As for the error message about your DATA file, you may want to look at removing then recreating the IMAP account so that it creates the PST file in the newer PST file format, as the 97-2003 PST file format has a maximum size limit of 2GB. Once you reach this limit, you will experience all sorts of issues as the file gets corrupted at this point.
0
 

Author Closing Comment

by:tucktech
ID: 40590221
VB ITS, your directions worked perfectly, THANKS!

The recommendation for changing the pst is interesting because when I checked the actual file it is an OST file.  I think the error message was not accurate.

Thanks!
0
 
LVL 24

Expert Comment

by:VB ITS
ID: 40590234
No problems tucktech, glad I could help!
0

Featured Post

What is SQL Server and how does it work?

The purpose of this paper is to provide you background on SQL Server. It’s your self-study guide for learning fundamentals. It includes both the history of SQL and its technical basics. Concepts and definitions will form the solid foundation of your future DBA expertise.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Suggested Solutions

Title # Comments Views Activity
lync, outlook 1 31
change EXCH2013 protocol 6 33
outlook disconnected on exchange mode. 2 51
outlook office 365 8 81
Find out what you should include to make the best professional email signature for your organization.
Read this checklist to learn more about the 15 things you should never include in an email signature.
This Experts Exchange video Micro Tutorial shows how to tell Microsoft Office that a word is NOT spelled correctly. Microsoft Office has a built-in, main dictionary that is shared by Office apps, including Excel, Outlook, PowerPoint, and Word. When …
This video shows how to remove a single email address from the Outlook 2010 Auto Suggestion memory. NOTE: For Outlook 2016 and 2013 perform the exact same steps. Open a new email: Click the New email button in Outlook. Start typing the address: …

914 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question

Need Help in Real-Time?

Connect with top rated Experts

13 Experts available now in Live!

Get 1:1 Help Now