Solved

File encoding?

Posted on 2015-02-03
3
54 Views
Last Modified: 2016-06-07
I am creating an email in my app which is then SMTP'd away.

The email contents are copied from a file stored on the local server.

When i look at the email in Microsoft Outlook i see all the Swedish characters have been changed to symbols.

When i look at it in Hotmails Outlook i see everything is ok.

I guess this could be a coding issue?  Not sure why it works in one email client and not the other.

I create the email file using notepad.  Should i use a specific encoding?
0
Comment
Question by:soozh
3 Comments
 
LVL 19

Accepted Solution

by:
Miguel Angel Perez Muñoz earned 250 total points
ID: 40586279
INMO you must to set charset used on email, try using ISO-8859-1. What method are using send email to Exchange server?
0
 
LVL 39

Assisted Solution

by:footech
footech earned 250 total points
ID: 40587053
What are your font settings in Outlook?  Perhaps it's set to one that doesn't include those characters.

You can also manually change the encoding Outlook uses to display the email.  In 2013 the procedure is to double-click the email to open it, then under the Move group of the Ribbon menu, click the Actions dropdown > Other Actions > Encoding > choose an encoding.

Likely the reason you see it in Outlook and not Hotmail (I'm assuming a web interface), is that the web interface is just HTML vs. Outlook is trying to display plain text using encoding settings.
0
 

Author Comment

by:soozh
ID: 40602813
soory but i have not had time to chase up this.  Will do tomorrow.
0

Featured Post

Backup Your Microsoft Windows Server®

Backup all your Microsoft Windows Server – on-premises, in remote locations, in private and hybrid clouds. Your entire Windows Server will be backed up in one easy step with patented, block-level disk imaging. We achieve RTOs (recovery time objectives) as low as 15 seconds.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Disabling the Directory Sync Service Account in Office 365 will stop directory synchronization from working.
Find out what you should include to make the best professional email signature for your organization.
In this video we show how to create a Contact in Exchange 2013. We show this process by using the Exchange Admin Center. Log into Exchange Admin Center.: First we need to log into the Exchange Admin Center. Navigate to the Recipients >> Contact ta…
The basic steps you have just learned will be implemented in this video. The basic steps are shown to configure an Exchange DAG in a live working Exchange Server Environment and manage the same (Exchange Server 2010 Software is used in a Windows Ser…

911 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question

Need Help in Real-Time?

Connect with top rated Experts

21 Experts available now in Live!

Get 1:1 Help Now