New users can't access mailbox
Posted on 2015-02-03
We have an issue that just started happening it seems.
New users created in AD and added to Exchange or users created in Exchange are unable to login to their mailbox with outlook or OWA. Other users are able to login just fine.
Outlook keeps prompting for credentials and in OWA a new user get's prompted to set their language and time zone then they receive the following message:
Date: 2/3/2015 3:04:14 PM
Or this error:
Date: 2/3/2015 3:04:55 PM
I'm able to login with the affected user accounts into computers, just seems to be something to do with Exchange right now. Exchange seems to be talking to AD just fine as we have Event ID 2080 in the app log showing it's discovered all of our DC's
We've tried rebooting as well just to do it but no change.
This is Exchange 2013 currently in co-existence with exchange 2010 (all mailboxes are on the 2013 box)