I have been using Logo Design Studio by Summitsoft since 2009 (XP operating system) The program is copyright 2005. When I tried to run it the other day, up popped a box saying "Problem with license key."
And that was IT! Nothing else, so I didn't have a clue on what to do. I called Summitsoft support and they wanted the original purchase date and other info. I do not have that (unless it's buried deep in my stuff!). When I was asked for the version number, I calmly said there wasn't one, which was met with disbelief. I happen to have a program CD, the original user's manual and the original box it came in, and believe me, there is simply NO version number to be found. I was then told that Summitsoft doesn't support older versions of its own products. Guess that means "Don't let the door hit you on your way out."
I HAVE the current version of their Logo program on another computer. It does not contain the graphics from the earlier version, and there's one in particular I really want/need to use.
So, am I just flat out stuck or what? To me, this is like a car dealer telling me "Sorry, you have one of our products that's 10 years old and we don't support it anymore." In the case of a car, I can take it to a pro mechanic and say "fix it," and most likely get it up and running without a lot of hassle. But with software, is the modus operandi "Buy it, and if it breaks down, you're just screwed"?
Since I own the (old) program and the manufacturer doesn't offer it or offer support for it, can I hire someone to reverse engineer it, or at least fix it so I can simply use the darn thing?
I have the same situation with Cool Edit Pro, which was purchased from Syntrillium by Adobe years ago to convert to Adobe Audition. My copy of Cool Edit Pro needs a password to work, but since there's no support for it, I can't use it--and it is a FINE program that some associates have on their older computers running hassle-free.
Anyone have a SOLID suggestion on what I can do to restore what amounts to properly I legally own, that is mine, to working condition?