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Wordpress: Image cannot be loaded

Posted on 2015-02-03
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Last Modified: 2015-02-09
I'm running Wordpress 4.1 in Windows Server 2012.  I've created a post with a gallery of images.  The images were uploaded to the img folder under the root folder for the web site.  When I view the post, I can see the gallery of images, but when I click on an image, I get "The Image could not be loaded".  So I don't get the full size image in a slideshow.  I'm using the DIVI theme. I understand this has something to do with Windows permissions, but have no idea how to fix it.
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Question by:cerebrumconsulting
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Expert Comment

by:eemit
ID: 40588607
Not the solutin, but what happens if you add this option to your gallery shortcode (you must change from visual to text in your Edit Screen to do this):
link="file"

Open in new window

By default WP Galery shortcode link to the attachment page,
link="file" force it to link directly to the attachment file/image.
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Accepted Solution

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cerebrumconsulting earned 0 total points
ID: 40588637
I tried that, but it didn't work.  

I kept experimenting and found if I added IUSR, IIS_IUSERS, NETWORK SERVICE to the Site Permissions in the IIS Management window with their default permissions, which include read & execute, the problem resolved itself.
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Author Closing Comment

by:cerebrumconsulting
ID: 40597975
This worked!
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