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Office 2003 Auto Text

Posted on 2015-02-03
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Last Modified: 2015-03-17
The problem is that on my new workstation, when I close and reopen Word, the auto texts are gone.  They disappear.   Can you help?  

Upgrading to a newer version is not an option.....
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Question by:April33
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Expert Comment

by:Katie Pierce
ID: 40587644
AutoText is a subsection of Microsoft's "Quick Parts", which you can backup from your old machine and save on your new one.  

Here are Microsoft's instructions: http://answers.microsoft.com/en-us/office/forum/office_2010-word/moving-autotext-from-old-computer-with-old/a7b0f63f-4f96-4b42-8cc8-052a9e8ccdcc
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by:April33
ID: 40587938
I can try this.....
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by:April33
ID: 40590356
So I was able to copy the Normal.dot from the old PC to the new and it carried over his Autotext and settings.  But..... any changes made to the AutoText or adding new Buttons on the menu won't stick when Word is closed and re opened????

So far I have tried these:

1. Run Word in Compatibility Mode (XP SP3)
2. Made sure User had Local Admin rights
3. Office 2003 had SP3 installed

The new Workstation has Windows 7 Pro 64bit.  Funny thing is the same Office 2003 SP3 install is on the old workstation which is also a Win 7 64bit Pro machine and changes to AutoText and menu button in Word sticks when it is reopened????

I am lost, please help!
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LVL 7

Expert Comment

by:Katie Pierce
ID: 40591613
Best guess is that it is saving your new selections to a different folder, though that seems strange, if it's pulling from the correct folder.  Have you gone to the filepath where you saved the backed up file to see if there's a second one?  Also check the date/time the file was last updated.  If you save some AutoText this morning, then close Word, does that Normal.dot file show today's date for last edit?
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by:April33
ID: 40592460
I will check and get back with you......
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by:April33
ID: 40606179
Ok, I checked and the changes made to Word are going to the correct place.

I completely removed Office 2003  - deleted all traces of Office from drive - ran a registry cleaner to remove dead entries -

Then rebooted and re-installed Office 2003, applied SP3 and still the results are the same, changes to Office Template are not saved?

The only thing I can think is this computer came with a trial version of Office 2013 and that was left when Office 2003 was initially installed.  Maybe this may be the culprit.  

I am stuck... please advise.
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Katie Pierce earned 2000 total points
ID: 40606206
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by:April33
ID: 40608184
Thanks for trying Katie. ....  I am also out of ideas :-(
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Author Closing Comment

by:April33
ID: 40671512
This issue remains unresolved but I wanted to give you points for stepping up and trying to help.  Thank You Katie!
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