Solved

what to do when mail flow is not working in exchange server

Posted on 2015-02-04
4
59 Views
Last Modified: 2015-02-19
Hi Team,

As an exchange admin , what are all the checks that needs to be done when mail flow is not working to external and internal email addresses.
 I need a list or pointers which can be checked by exchange admin to ensure that where the problem lies or what are the information which needs to be verified before contacting MS.
0
Comment
Question by:Manish Kumar
  • 2
4 Comments
 
LVL 19

Accepted Solution

by:
R--R earned 500 total points
Comment Utility
Check Exchange services should be running.
Check if the mails are stucked in queue.
Check event viewer for any error events.
Check the disk space on which the transport database is present.
Check if server is on the network.
Check if database is mounted.
Test emailflow internal and external.
Check if memory and CPU utilization is high.
Check if the Exchange service pack is up-to-date.
Run exbpa for any errors.
0
 
LVL 15

Expert Comment

by:jerseysam
Comment Utility
You do not mention exactly which version of exchange you are using.

If 2003 and 2007 there is a great guide with various steps i use on the web.

You can look at this guide and then compile a list as R-R has already detailed.

Here is a link:

http://msexchangeguru.com/2013/07/29/troubleshooting-mail-flow-issues/
0
 
LVL 1

Author Comment

by:Manish Kumar
Comment Utility
Hi Jerseysam,

Version: Exchange 2010 Sp3
0
 
LVL 15

Expert Comment

by:jerseysam
Comment Utility
Obviously there are tools in the E2010 SP3 Toolbox too

https://technet.microsoft.com/en-us/library/aa997892%28v=exchg.141%29.aspx
0

Featured Post

Wish Marketing would stop bothering you?

Is your marketing department constantly asking for new email signature updates? Are they requesting a different design for every department? Do they need yet another banner added? Don’t let it get you down! There is an easy way to manage all of these requests...

Join & Write a Comment

Suggested Solutions

Not sure what the best email signature size is? Are you worried about email signature image size? Follow this best practice guide.
Marketers need statistics and metrics like everybody else needs oxygen. In this article we explain how to enable marketing campaign statistics for Microsoft Exchange mail.
In this video we show how to create an Accepted Domain in Exchange 2013. We show this process by using the Exchange Admin Center. Log into Exchange Admin Center.: First we need to log into the Exchange Admin Center. Navigate to the Mail Flow >> Ac…
how to add IIS SMTP to handle application/Scanner relays into office 365.

771 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question

Need Help in Real-Time?

Connect with top rated Experts

8 Experts available now in Live!

Get 1:1 Help Now