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restoring Symantec Ghost image to new hardware

Posted on 2015-02-04
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Last Modified: 2016-10-27
Hi

We recently brought in new hardware (HP ProDesk 600s), and i've tried to restore our base image, which was created using a HP 8300. I can do the restore, but get a BSOD on boot.

I tried booting to Safe MOde, and it crashes at ClassPNP.sys. I understand that this is due to the different hardware.

Is there any option available to me, or do i need to recreate the image manually on the new HW?

Thanks in advance!
Brian
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Question by:ITUCIRL
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Expert Comment

by:Kimputer
ID: 40588667
Is the HP8300 still available?

Yes:
A - Get the HP8300 running in Standard IDE or SATA mode (use the default MS drivers), restart, image again using Ghost. Restore to new PC, needs driver updates after getting it running.
B - Just image again using better software like Acronis TrueImage with Universal Restore. When restoring, it will search the drivers in default location, or if you already know which driver it is, point to it on a USB drive. Needs driver updates after getting it running.

No:
A - Restore HP8300 image on the new hardware (even though it doesn't work), then follow step B from above, take image from nonworking new PC, and restore image again. Needs driver updates after getting it running.
B - Use the official HP restore DVD for the new PC, and start from scratch
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Author Comment

by:ITUCIRL
ID: 40588957
Thanks Kimputer

The 8300 is still available. I tried setting the Storage in BIOS to IDE, but it's BSOD-ing now.

Do you have any suggestions for getting this to boot as IDE?

Brian
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Accepted Solution

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Kimputer earned 2000 total points
ID: 40588980
Don't change the 8300 BIOS. Just change back to the original settings, so it will boot up.
After booting, go to the Control Panel > System > Device manager > find the storage controller (something like IDE ATA/ATAPI controller) > underneath it (after clicking plus sign) there are probably 2 controllers, double click, update driver > browse my computer > let me pick > checkbox show compatible hardware > choose the standard one (repeat steps for the other one).
You can now reboot. It will still work (but now ready to be imaged, so it won't BSOD on the new PC after restore)
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Author Comment

by:ITUCIRL
ID: 40590746
Yes! This worked!

Thank you so much! Saved me so much effort.

Brian
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