restoring Symantec Ghost image to new hardware

Hi

We recently brought in new hardware (HP ProDesk 600s), and i've tried to restore our base image, which was created using a HP 8300. I can do the restore, but get a BSOD on boot.

I tried booting to Safe MOde, and it crashes at ClassPNP.sys. I understand that this is due to the different hardware.

Is there any option available to me, or do i need to recreate the image manually on the new HW?

Thanks in advance!
Brian
ITUCIRLAsked:
Who is Participating?
 
KimputerConnect With a Mentor Commented:
Don't change the 8300 BIOS. Just change back to the original settings, so it will boot up.
After booting, go to the Control Panel > System > Device manager > find the storage controller (something like IDE ATA/ATAPI controller) > underneath it (after clicking plus sign) there are probably 2 controllers, double click, update driver > browse my computer > let me pick > checkbox show compatible hardware > choose the standard one (repeat steps for the other one).
You can now reboot. It will still work (but now ready to be imaged, so it won't BSOD on the new PC after restore)
0
 
KimputerCommented:
Is the HP8300 still available?

Yes:
A - Get the HP8300 running in Standard IDE or SATA mode (use the default MS drivers), restart, image again using Ghost. Restore to new PC, needs driver updates after getting it running.
B - Just image again using better software like Acronis TrueImage with Universal Restore. When restoring, it will search the drivers in default location, or if you already know which driver it is, point to it on a USB drive. Needs driver updates after getting it running.

No:
A - Restore HP8300 image on the new hardware (even though it doesn't work), then follow step B from above, take image from nonworking new PC, and restore image again. Needs driver updates after getting it running.
B - Use the official HP restore DVD for the new PC, and start from scratch
0
 
ITUCIRLAuthor Commented:
Thanks Kimputer

The 8300 is still available. I tried setting the Storage in BIOS to IDE, but it's BSOD-ing now.

Do you have any suggestions for getting this to boot as IDE?

Brian
0
 
ITUCIRLAuthor Commented:
Yes! This worked!

Thank you so much! Saved me so much effort.

Brian
0
Question has a verified solution.

Are you are experiencing a similar issue? Get a personalized answer when you ask a related question.

Have a better answer? Share it in a comment.

All Courses

From novice to tech pro — start learning today.