Solved

need help

Posted on 2015-02-04
8
69 Views
Last Modified: 2015-02-19
Hi Team,

I have created one user mailbox. This user is not showing in GAL and OAB.
Steps taken

1. Unhide the check box "hide from exchange address list"
2. Run the cmdlet update-globaladdresslist -identity "default global address list"
3.runt the cmdlet update-reciepeint -identity "username"


still not working .
0
Comment
Question by:Manish Kumar
8 Comments
 
LVL 17

Expert Comment

by:pjam
ID: 40588914
How long has it been?
Our GAL takes at least 24 hours to update.
0
 
LVL 20

Expert Comment

by:Satya Pathak
ID: 40588919
try to send a few test mail and then check it
0
 
LVL 1

Author Comment

by:Manish Kumar
ID: 40589088
mailbox has been created one month ago. email are getting delivered. only the user is not visible in GAL an OAB
0
PRTG Network Monitor: Intuitive Network Monitoring

Network Monitoring is essential to ensure that computer systems and network devices are running. Use PRTG to monitor LANs, servers, websites, applications and devices, bandwidth, virtual environments, remote systems, IoT, and many more. PRTG is easy to set up & use.

 
LVL 1

Author Comment

by:Manish Kumar
ID: 40589096
I also checked in the address list and when i hit on edit address list and hit on "Preview" button to check that user is also listed there.
0
 
LVL 9

Accepted Solution

by:
Tim Edwards earned 500 total points
ID: 40589252
A couple things to check:

1. Check the Display Name in Active Directory User and Computers, under the properties of this user. The Display Name is what is used to populate the GAL

2. In outlook make sure for your Address Book that you set to the Global Address List and once again try searching for the Display Name that you verified in option 1
0
 
LVL 1

Author Comment

by:Manish Kumar
ID: 40589543
Hi Tim,

I verified the display name. but no success.
I notice one thing.
Actvie directory domain structure is
Rift.net
under rift.net
two cdc - corp.rift.net and main.rift.net

The user mailbox is created under main.rift.net and user is not visible to corp.rift.net users in their OAB and GAL
0
 
LVL 9

Expert Comment

by:Tim Edwards
ID: 40589918
When hitting the To.. button in outlook can you provide me snapshot of the window please...
0
 
LVL 31

Expert Comment

by:Gareth Gudger
ID: 40604952
Does the user show in Outlook Web App when you search the GAL?
0

Featured Post

PRTG Network Monitor: Intuitive Network Monitoring

Network Monitoring is essential to ensure that computer systems and network devices are running. Use PRTG to monitor LANs, servers, websites, applications and devices, bandwidth, virtual environments, remote systems, IoT, and many more. PRTG is easy to set up & use.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Suggested Solutions

Follow this checklist to learn more about the 15 things you should never include in an email signature from personal quotes, animated gifs and out-of-date marketing content.
This article lists the top 5 free OST to PST Converter Tools. These tools save a lot of time for users when they want to convert OST to PST after their exchange server is no longer available or some other critical issue with exchange server or impor…
In this video we show how to create an Accepted Domain in Exchange 2013. We show this process by using the Exchange Admin Center. Log into Exchange Admin Center.: First we need to log into the Exchange Admin Center. Navigate to the Mail Flow >> Ac…
In this video we show how to create an email address policy in Exchange 2013. We show this process by using the Exchange Admin Center. Log into Exchange Admin Center.:  First we need to log into the Exchange Admin Center. Navigate to the Mail Flow…

840 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question