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Updating the Exchange Server 2010 SP3 and CU8 as management console in my laptop throws error ?

Posted on 2015-02-04
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Last Modified: 2015-02-25
Hi,

When I'm trying to update the Exchange Server 2010 SP2 management console in my laptop (running Win7x64) into 2010 SP3 and later on with CU8, I get this error which stops me in doing the upgrade:

Error:
The Active Directory must be modified with 'Setup /PrepareAD' before domains can be prepared for Exchange 2010.
Click here for help... http://go.microsoft.com/fwlink/?linkid=30939&l=en&v=ExBPA.14&id=d6e50c63-9a93-45fd-acb4-9b623c1ecf42

Error:
The local domain needs to be updated. You must be a member of the 'Domain Admins' group and 'Organization Management' role group, or 'Enterprise Admins' group to continue.
Click here for help... http://go.microsoft.com/fwlink/?linkid=30939&l=en&v=ExBPA.14&id=57887854-be52-43eb-9549-e854e4dbe33b

I'm a domain admin group member and of course the local administrator of my own laptop, but still I'm not sure why do I have to run /prepareAD again to update my Exchange management console only ?
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Comment
9 Comments
 
LVL 19

Assisted Solution

by:Adam Farage
Adam Farage earned 125 total points
ID: 40590032
Are you absolutely sure you are not doing a typical install, and doing just the management bits :)

If you are in fact doing just the management tools I would uninstall the current and then reinstall. Something is funky there..
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LVL 7

Author Comment

by:Senior IT System Engineer
ID: 40590074
yeah, that's what I'm thinking about.
The error was failing me in the validation steps not in the Upgrade steps.
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LVL 53

Assisted Solution

by:Will Szymkowski
Will Szymkowski earned 125 total points
ID: 40590079
Did your initial install of Exchange 2010 SP3 prepare the domain successfully? Before running this I would use the link below to check the Schema version update to make 100% sure that this is true. Use the link below to chcek with either adsiedit or ldp.exe.

Check Exchange Server Schema Version

Will.
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LVL 7

Author Comment

by:Senior IT System Engineer
ID: 40590091
Yes, i have just updated my Exchange Server 2010 all to SP3, the Schema Changes has been done last month from my Schema master DC role.
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LVL 31

Assisted Solution

by:Gareth Gudger
Gareth Gudger earned 250 total points
ID: 40604935
What happens if you try to run setup from command line?

Setup.com /R:MT

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LVL 7

Author Comment

by:Senior IT System Engineer
ID: 40605155
i got this error instead:


C:\Users\admin\Downloads\Exchange Server 2010 SP3>setup.com /R:MT

Welcome to Microsoft Exchange Server 2010 Unattended Setup

Preparing Exchange Setup

    Copying Setup Files                           COMPLETED

The following server role(s) will be installed
The following server roles are already installed: Management Tools.
Please select at least one server role to install.

Exchange Server setup encountered an error.
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LVL 7

Author Comment

by:Senior IT System Engineer
ID: 40605160
and I also got this error when installing at home:

Summary: 3 item(s). 2 succeeded, 1 failed.
Elapsed time: 00:00:36


Configuring Prerequisites
Completed

Elapsed Time: 00:00:01


Management Tools Prerequisites
Failed

Error:
Active Directory does not exist or cannot be contacted.
Click here for help... http://go.microsoft.com/fwlink/?linkid=30939&l=en&v=ExBPA.14&id=51e5500d-8b18-4eee-bb8e-925d063b60a1

Warning:
Setup cannot verify that the 'Host' (A) record for this computer exists within the DNS database on server 192.168.1.1.


Elapsed Time: 00:00:29


Languages Prerequisites
Completed

Elapsed Time: 00:00:05

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LVL 31

Accepted Solution

by:
Gareth Gudger earned 250 total points
ID: 40605367
Ah wait. I forgot something.

Setup.com /M:Upgrade /R:MT

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LVL 7

Author Comment

by:Senior IT System Engineer
ID: 40632374
somehow it works after I managed to login using the DOMAIN\Administrator account to install the Exchange Management Console.
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