Solved

Lotus notes error message

Posted on 2015-02-05
6
112 Views
Last Modified: 2015-02-21
Hi All


          I'm getting below message when i try to open Lotus Notes, any idea how to fix that ?  


12
0
Comment
Question by:piaakit
[X]
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
  • 3
  • 2
6 Comments
 
LVL 46

Expert Comment

by:Sjef Bosman
ID: 40591305
Did you do what the box suggests?

File/Locations/Manage Locations, then open the Location document corresponding with your current location (see bottom-right corner), and set then mail server and mail database name. By the way: is your current location correct?
0
 

Author Comment

by:piaakit
ID: 40592955
Those details are correct, the user has changed the signature and then this problem appeared
0
 
LVL 15

Expert Comment

by:akhafaf
ID: 40595562
Hi ,

If it is a matter of changing the signature just ask the user to revert back to the original signature or remove the whole signature then check if things are back to normal ??!!!

One more thing to do if it is pobssible let the user access his Lotus Notes client on some other PC and check if the problem occur or not if it doesnt it means he has an issue in this lotus notes client.

Finally, refer to this suggested solution and comment
http://www-01.ibm.com/support/docview.wss?uid=swg21683044

Best Wishes
0
Industry Leaders: We Want Your Opinion!

We value your feedback.

Take our survey and automatically be enter to win anyone of the following:
Yeti Cooler, Amazon eGift Card, and Movie eGift Card!

 
LVL 15

Expert Comment

by:akhafaf
ID: 40603981
Hi there piaakit ,,

Is there any update about this  case ?

Regards
0
 

Author Comment

by:piaakit
ID: 40604846
i have tried to setup the problem account on the other pc, also same problem
0
 
LVL 15

Accepted Solution

by:
akhafaf earned 500 total points
ID: 40606253
what about my first suggestion ..........................

"If it is a matter of changing the signature just ask the user to revert back to the original signature or remove the whole signature then check if things are back to normal ??!!!"

Thanks
0

Featured Post

Independent Software Vendors: We Want Your Opinion

We value your feedback.

Take our survey and automatically be enter to win anyone of the following:
Yeti Cooler, Amazon eGift Card, and Movie eGift Card!

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Suggested Solutions

Title # Comments Views Activity
Creating a bat file fo Note.ini 4 241
How to add a username for multiple users in Lotus 6 127
Lotus notes email code 6 126
how to copy mail box rules from one nsf to another 9 203
For Desktop Techs: How to retain a user's Notes configuration data when swapping out the end user's computer. (Assuming that you are not upgrading to a completely different version of Notes client) All you need to do is: 1) install Notes o…
Article by: Rob
Notes 8.5 Archiving Steps and Tips This article covers setting up a Notes archive, and helps understand some of the menu choices making setting up and maintaining a Notes archive file easier.
I've attached the XLSM Excel spreadsheet I used in the video and also text files containing the macros used below. https://filedb.experts-exchange.com/incoming/2017/03_w12/1151775/Permutations.txt https://filedb.experts-exchange.com/incoming/201…
Suggested Courses

732 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question