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  • Status: Solved
  • Priority: Medium
  • Security: Public
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Need help disabling FTP on Laserjet printers

In our recent audit they found FTP was enabled on some of our printers and stated we need to either turn it off or password protect it. I have ran the ftp-config:0 via telnet I have also disabled FTP printing via telnet but the printer is still publishing a FTP site on our network. Is there a way I can disable or password protect the FTP site its publishing?
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bankadmin
Asked:
bankadmin
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1 Solution
 
Tim EdwardsIT Team Lead - Unified Communications & CollaborationCommented:
What is the model of printers?
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bankadminAuthor Commented:
A varity of laserjets 4015 DN is one of them
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Tim EdwardsIT Team Lead - Unified Communications & CollaborationCommented:
If you do not need to be able to telnet it the device, log in the web ui, go networking -> Mgmt.Protocols and select the other tab.

under enable management protocols, uncheck Enable Telnet
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bankadminAuthor Commented:
I dont think I was very clear with the issue. When I FTP://x.x.x.x using IE to this printer (and many others) it opens a default FTP site that the printer is publishing. I need to disable that from coming up or password protect it.

Thanks
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bankadminAuthor Commented:
I ended up calling HP on this and there isnt a way to disable the published site.
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