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Need help disabling FTP on Laserjet printers

Posted on 2015-02-05
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Last Modified: 2015-02-26
In our recent audit they found FTP was enabled on some of our printers and stated we need to either turn it off or password protect it. I have ran the ftp-config:0 via telnet I have also disabled FTP printing via telnet but the printer is still publishing a FTP site on our network. Is there a way I can disable or password protect the FTP site its publishing?
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Question by:bankadmin
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Expert Comment

by:Tim Edwards
ID: 40591225
What is the model of printers?
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Author Comment

by:bankadmin
ID: 40591267
A varity of laserjets 4015 DN is one of them
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Accepted Solution

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Tim Edwards earned 500 total points
ID: 40591329
If you do not need to be able to telnet it the device, log in the web ui, go networking -> Mgmt.Protocols and select the other tab.

under enable management protocols, uncheck Enable Telnet
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Author Comment

by:bankadmin
ID: 40591348
I dont think I was very clear with the issue. When I FTP://x.x.x.x using IE to this printer (and many others) it opens a default FTP site that the printer is publishing. I need to disable that from coming up or password protect it.

Thanks
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Author Comment

by:bankadmin
ID: 40599233
I ended up calling HP on this and there isnt a way to disable the published site.
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